Skip to main content


 Your Account

 Start or Stop Utility Service

 Contact Us

Energy Tips

Learn about Xeriscape, a healthy, attractive landscape that conserves water.

View all tips

Payment Options

Residential and Commercial

Manage your utility bills electronically with e-Bill, our easy-to-use, convenient, secure system. Customers may:

  • enroll in e-Bill to view and pay bills with a checking or savings account
  • make one-time payments using a checking account, savings account or credit card (a convenience fee applies)

By Phone

  • Pay bills with Visa, MasterCard or Discover using our 24/7 automated phone system at 970-212-2900.
  • If your utility service has been disconnected due to non-payment, you may make a full payment by phone to be restored.

Do not mail cash. Send your payment and bill stub(s) to:

PO Box 1580
Fort Collins, CO 80522-1580

In Person
Drop off your payment with the bill stub(s) at:

Customer Service
222 Laporte Ave.
8 a.m.-5 p.m., Monday, Tuesday, Thursday and Friday
10 a.m.-5 p.m., Wednesday
Drop Box (payments are collected weekdays - do not place cash in drop box)

Telephone Consumer Protection Act
Utilities customers authorize, and consent to the City of Fort Collins and/or its outside agencies, counsel, or other agents to contact them in connection with any matters relating to unpaid past-due charges.

Payment Assistance

Utilities Affordability Portfolio
Utilities offers a variety of programs to assist customers. Programs include the Income-Qualified Assistance ProgramPayment Assistance Fund and Medical Assistance Program, among others.

Even Pay
Average out seasonal variations in your bill. (Restrictions apply)