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Energy Tips

Replace inefficient small fractional horsepower motors with high-efficiency models.

View all tips

Payment Options

Residential and Commercial

Manage your utility bills electronically with e-Bill, our secure system. Customers may:

  • enroll in e-Bill to view and pay bills with a checking or savings account
  • make one-time payments using a checking account, savings account or credit card (a convenience fee applies)

By Phone

  • Pay bills with Visa, MasterCard or Discover using our 24/7 automated phone system at 970-212-2900.
  • If your utility service has been disconnected due to non-payment, you may make a full payment by phone to be restored.

Mail (do not mail cash)
Send your payment and bill stub(s) to:

PO Box 1580
Fort Collins, CO 80522-1580

In Person
Drop off your payment with the bill stub(s) at:

Customer Service
222 Laporte Ave.
8 a.m.-5 p.m., Monday, Tuesday, Thursday and Friday
10 a.m.-5 p.m., Wednesday
After hours: Please use the Drop Box located on the east side of the building in the alley (map). Payments are collected weekdays. Do not place cash in drop box.

Telephone Consumer Protection Act
Utilities customers authorize, and consent to the City of Fort Collins and/or its outside agencies, counsel, or other agents to contact them in connection with any matters relating to unpaid past-due charges.

Payment Assistance

Utilities Affordability Portfolio
Utilities offers a variety of programs to assist customers. Programs include the Income-Qualified Assistance ProgramPayment Assistance Fund and Medical Assistance Program, among others.

Even Pay
Average out seasonal variations in your bill. (Restrictions apply)