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Service Charges & Fees#

Fees assessed on monthly utility bill if service is requested or provided:

Description Fee
Service charge for new electric and/or water accounts (metered) $19.65
Service charge for new accounts with only non-metered services (stormwater, wastewater, wind, flat commercial electric, sprinkler clocks, cable towers and floodlights) $10.00
Manual meter reading charge following installation of advanced meters $11.00 per month
Turn-off notice fee $10.00
Reconnection fee per service for electric or water following disconnection for delinquency* $20.00
After-hours reconnect— Electric and/or Water (after 5 p.m., weekends and holidays) $85.35
Return item fee (check, electronic fund transfer, credit card, etc.) $25.00
Service charge to reinstate an account to the owner/property manager between tenants $10.00
Owner-requested repair disconnect or reconnect fee $20.00
Trip charge for special services requested by customer $19.65
Rate change, customer-initiated (after 90 days of new service) $19.65
Research/document fee per hour $20.00
Other miscellaneous charges will be based on direct costs plus 15% for indirect costs.

Telephone Consumer Protection Act
Utilities customers authorize, and consent to the City of Fort Collins and/or its outside agencies, counsel, or other agents to contact them in connection with any matters relating to unpaid past-due charges.


Did You Know?

Opening curtains and shades during the winter can help the sun warm your home.

Permanent "duct mastic" material – not duct tape – should be used for sealing attic ductwork and crawl spaces.

Fort Collins Utilities is committed to providing ‘round-the-clock, world-class service to our community. We operate 24/7/365.