Service Charges & Fees#
Fees assessed on monthly utility bill if service is requested or provided:
| Description | Fee |
|---|---|
| Service charge for new electric and/or water accounts (metered) | $19.65 |
| Service charge for new accounts with only non-metered services (stormwater, wastewater, wind, flat commercial electric, sprinkler clocks, cable towers and floodlights) | $10.00 |
| Manual meter reading charge following installation of advanced meters | $11.00 per month |
| Turn-off notice fee | $10.00 |
| Reconnection fee per service for electric or water following disconnection for delinquency* | $20.00 |
| After-hours reconnect— Electric and/or Water (after 5 p.m., weekends and holidays) | $85.35 |
| Return item fee (check, electronic fund transfer, credit card, etc.) | $25.00 |
| Service charge to reinstate an account to the owner/property manager between tenants | $10.00 |
| Owner-requested repair disconnect or reconnect fee | $20.00 |
| Trip charge for special services requested by customer | $19.65 |
| Rate change, customer-initiated (after 90 days of new service) | $19.65 |
| Research/document fee per hour | $20.00 |
| Other miscellaneous charges will be based on direct costs plus 15% for indirect costs. | |
Telephone Consumer Protection Act
Utilities customers authorize, and consent to the City of Fort Collins and/or its outside agencies, counsel, or other agents to contact them in connection with any matters relating to unpaid past-due charges.
Did You Know?
Water that goes down storm drains is not treated before it goes back to the Poudre. You can help protect our waterways for future generations.
Watering only when grass turns a dull, grey-green color and footprints remain helps save water and money.
Opening curtains and shades during the winter can help the sun warm your home.