Your Account Your Account
Start or Stop Utility Service Start or Stop Utility Service
Contact Us Contact Us
Mow with a sharp mower blade. A dull blade tears grass and stresses the lawn.
Trouble paying your bill due to COVID-19 concerns?
We will not disconnect service to customers until further notice for non-payment. If you are having difficulty paying your bills, contact us at 970-212-2900 to receive assistance or make a payment arrangement.
You may also request payment assistance by calling:
- Catholic Charities Larimer County, 970-484-5010
- La Familia/The Family Center, 970-221-1615
Additionally, all LCCC assessments are currently on hold. Updates will be posted here as more information becomes available.
LEAP Now Accepting Applications
Households that receive LEAP this winter also may be eligible for Fort Collins Utilities’ Income-Qualified Assistance Program (IQAP). IQAP is a 23% rate discount on certain components of electric, water and wastewater charges.
LEAP Applications accepted: Nov. 1 – April 30
For More Information
Utilities Affordability Programs
Looking for ways to lower your utility bill?
Fort Collins Utilities partners with local organizations to provide bill payment assistance, efficiency and conservation programs that offer low- or no-cost resources that keep utility costs down.
Learn more below. All of the programs within the Utilities Affordability Portfolio fall under payment assistance, efficiency installation/repair programs and other resources. For more information, contact dXRpbGl0aWVzLWFmZm9yZGFiaWxpdHlAZmNnb3YuY29t.
Payment Assistance Fund (PAF): Households with a current past due notice may receive financial assistance once per 12-month cycle on their electric and/or water bill.
Utility Rebate: Income-qualified rebate for people who are 65 years or older or have a disabled member of their household. Applications accepted Aug. 1–Oct. 31.
Low-Income Assistance Program (LEAP): Help with wintertime heating costs. Apply between Nov. 1–April 30. LEAP establishes eligibility for other programs, including the Income-Qualified Assistance Program.
Income-Qualified Assistance Program (IQAP): A reduced electric, water and/or wastewater rate that provides 23% off certain elements of these services. The program also facilitates efficiency and conservation opportunities to further lower bills.
Medical Assistance Program (MAP): Qualifying households that require medically necessary electrical equipment or air conditioning may receive a discounted electric rate.
Efficiency Installation and Repair Programs
Crisis Intervention Program: Free emergency furnace repair or replacement, available to LEAP qualified customers.
Larimer Home Improvement Program (LHIP): Emergency assistance and low- to no-interest loans for home repairs and improvements.
Water and Energy Program: Free home efficiency assessments and product installations through Larimer County Conservation Corps. Equipment installed includes LED bulbs, sink aerators, showerheads and toilets.
Colorado Affordable Residential Energy (CARE) Program: Free money-saving weatherization and energy efficiency upgrades for qualifying households.
Weatherization Assistance Program (WAP): Free weatherization and energy efficiency upgrades are available for electric customers who receive LEAP.
Additional Affordability Resources
Xcel Gas and Electric Affordability Program: Qualified Xcel customers may receive non-emergency energy assistance.
United Way 2-1-1: Information and referral service that provides a comprehensive list of community resources.
Fort Collins Recreation Department Reduced Fee Program: The reduced fee program provides people who qualify the opportunity to participate in Recreation programs at a significant discount.
City Discount Programs, Rebates and Services: City of Fort Collins offers numerous discounts, rebates, and services for qualifying citizens – including a grocery tax rebate, free indoor air quality assessments, and many more.