Request Payment Assistance#
Need help paying your bill? Residential customers whose electric or water accounts are past-due may request assistance from the Payment Assistance Fund once per 12-month period (Oct. 1 – Sept. 30). Contact one of the agencies below to apply for assistance.
An intake worker will interview you and contact Utilities for information about your account. If you qualify and money is available, you'll receive assistance that can be credited to your electric and water charges.
Goodwill of Colorado
888-775-5327
Catholic Charities Larimer County
970-484-5010
460 Linden Center Drive
Fort Collins, CO 80524
Monday-Thursday
8 a.m.-4 p.m.
La Familia/The Family Center
970-221-1615
309 Hickory St. #5
Fort Collins, CO 80524
Monday-Friday
8 a.m.-12 p.m. and 1-5 p.m.
Neighbor to Neighbor
970-829-0296
1550 Blue Spruce Drive
Fort Collins, CO 80524
Colorado State University
970-491-8051
CSU students and staff only
Neighbor to Neighbor Emergency Housing Assistance Program
Renters making 80% or less of the Area Median Income, can qualify for both rent and utility assistance through Neighbor to Neighbor.
Did You Know?
We offer several residential and commercial programs to help you save energy, water and money.
When it rains and as snow melts, runoff carries pollutants such as oil, antifreeze and gas down storm drains, contaminating our rivers, streams and lakes. Don't drip and drive.
Completing a building tune-up (retro-commissioning) ensures existing systems perform as designed.