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Coronavirus (COVID-19) Information

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Para integrantes de la comunidad:


 Your Account

Water Restrictions

Mandatory outdoor water restrictions on lawn watering and other outdoor water uses will go into effect Thursday, Oct. 1.

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 Start or Stop Utility Service

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Energy Tips

Ensure programmable thermostats are programmed correctly.

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Request Payment Assistance

Payment Assistance Fund

Payment Assistance Fund

Contact one of the following agencies to apply for assistance: 

  • Discover Goodwill
  • Catholic Charities Larimer County
    460 Linden Center Drive, Fort Collins
    Monday-Thursday, 8 a.m.-4 p.m.
  • La Familia/The Family Center
    309 Hickory St. #5, Fort Collins
    Monday-Friday, 8 a.m.-12 p.m. and 1-5 p.m.

An intake worker will interview you and contact Utilities for information about your account. If you qualify and money is available, you'll receive assistance that can be credited to your electric and water charges. Assistance is awarded once per year (Oct. 1 - Sept. 30) on past-due Utilities accounts.

Please note, if the LEAP application season is open and you are eligible to receive LEAP, you must apply for LEAP before receiving Utilities' payment assistance (enrollment begins Nov. 1, 2020). 

Contact United Way 2-1-1 to be connected with additional resources, or find out about other affordability programs here.

If you would like to make a donation to the Payment Assistance Fund, click here.