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Utilities

Request Payment Assistance#

Need help paying your bill? Residential customers whose electric or water accounts are past-due may request assistance from the Payment Assistance Fund once per 12-month period (Oct. 1 – Sept. 30). Contact one of the agencies below to apply for assistance.

An intake worker will interview you and contact Utilities for information about your account. If you qualify and money is available, you'll receive assistance that can be credited to your electric and water charges.

Goodwill of Colorado

888-775-5327

Catholic Charities Larimer County

970-484-5010

460 Linden Center Drive
Fort Collins, CO 80524

Monday-Thursday
8 a.m.-4 p.m.

La Familia/The Family Center

970-221-1615

309 Hickory St. #5
Fort Collins, CO 80524

Monday-Friday
8 a.m.-12 p.m. and 1-5 p.m.

Neighbor to Neighbor

970-829-0296

1550 Blue Spruce Drive
Fort Collins, CO 80524

Colorado State University

970-491-8051

CSU students and staff only


Did You Know?

We offer several residential and commercial programs to help you save energy, water and money.

When it rains and as snow melts, runoff carries pollutants such as oil, antifreeze and gas down storm drains, contaminating our rivers, streams and lakes. Don't drip and drive.

Completing a building tune-up (retro-commissioning) ensures existing systems perform as designed.