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Request Payment Assistance#

mittens holding a toy house

Need help paying your bill? Residential customers whose electric or water accounts are past-due may request assistance from the Payment Assistance Fund once per 12-month period (Oct. 1 – Sept. 30). Contact one of the agencies below to apply for assistance.

An intake worker will interview you and contact Utilities for information about your account. You must make 80% or less of the Area Median Income. If you qualify and money is available, you'll receive assistance that can be credited to your electric and water charges.

Goodwill of Colorado

888-775-5327

Catholic Charities Larimer County

970-484-5010

460 Linden Center Drive
Fort Collins, CO 80524

Monday-Thursday
8 a.m.-4 p.m.

La Familia/The Family Center

970-221-1615

309 Hickory St. #5
Fort Collins, CO 80524

Monday-Friday
8 a.m.-12 p.m. and 1-5 p.m.

neighbor to neighbor logo

Neighbor to Neighbor

970-829-0296

1550 Blue Spruce Drive
Fort Collins, CO 80524

Housing assistance also available

CSU logo

Colorado State University

970-491-8051

Apply online

CSU students, faculty and staff only


Did You Know?

You can enroll your electric water heater in Peak Partners and automatically shift when your water is heated.

Pre-cooling your home before 2 p.m. during the summer and coasting through the on-peak hours can save money on your utility bill.

Completing a building tune-up (retro-commissioning) ensures existing systems perform as designed.