Skip to main content

Utilities

Track your Water and Energy Use#

MyWater Portal#

water icon

MyWater is available to all Utilities water customers, helping track water use and costs with water reports and an easy-to-use web and mobile portal.

  • Alerts and notifications. Timely and topical leak and high-use alerts.
  • Detailed use information. See how current water use compares to past water use, even down to the hour.
  • Ways to save. Get personalized, step-by-step actions.

Sign In

MyEnergy Portal#

energy icon

MyEnergy helps residential customers track energy use, find new ways to save and earn rewards that can be used in stores.

  • The full picture. The online assessment will help customers learn more about energy use.
  • Tailored recommendations. Review customized action plan for ways to save.
  • Valuable rewards. Taking action and logging in to the portal will earn points that can be redeemed for gift cards.

Sign In

How to Use the Portals#

MyEnergy How to Set Up An Accounthighlight_off
  1. Go to fcgov.com/myenergy
  2. Click 'Register' next to 'Don't have an online account?'
  3. Enter your account number found on the top of your utility bill and your first and last name. Click 'Next'.
  4. Enter your email address and create a password. Click 'Complete Registration'.
  5. You now have access to your personalized dashboard and can start saving energy and money. 
MyEnergy View Detailed Usehighlight_off
  1. Go to fcgov.com/myenergy and sign in to your account.  
  2. Once signed in, hover over ‘My Bill’ along the top navigation bar and when the dropdown appears, click ‘Usage & Cost’.
  3. On the ‘Usage & Cost’ page, see how your use changed during different time periods and weather patterns. 
MyEnergy How to Take an Assessmenthighlight_off
  1. Go to fcgov.com/myenergy and sign in to your account.  
  2. Once signed in, hover over ‘Savings Plan’ along the top navigation bar and click ‘Home Assessment’.
  3. Choose your property type and click 'Start Assessment'.
  4. Answer the questions to receive a personalized action plan with energy and money-saving recommendations.  
MyEnergy How to Earn and Use Rewardshighlight_off
  1. Go to fcgov.com/myenergy and sign in to your account.  
  2. Earn points by logging in, taking the home assessment and saving energy.  
  3. Redeem points for gift cards to your favorite retailers. See how many points you have in the ‘Rewards' widget at the bottom of the dashboard. Click ‘Redeem Gift Card’ to use your points.  
MyWater How to Create an Accounthighlight_off
  1. Go to fcgov.com/mywater
  2. Enter your account number found on the top of your utility bill and zip code, then click 'Find my account'.
  3. Enter your email address and create a password. Click 'I agree to the terms and privacy policy' and then click 'Take me to my account'.
  4. You now have access to your personalized dashboard and can start saving water and money. 
MyWater How to View Detailed Usehighlight_off
  1. Go to fcgov.com/mywater and sign in to your account.  
  2. Once signed in, click ‘View Use’ on the main dashboard.
  3. On the usage page, see how your use changed during different time periods and weather patterns. 
MyWater How to Sign Up for Leak Alertshighlight_off
  1. Go to fcgov.com/mywater and sign in to your account.  
  2. Once signed in, click on ‘Settings’ on the main dashboard and then click ‘Communication Preferences’.
  3. Make sure the checkbox next to ‘Leak Alerts’ is selected and select your communication preferences. You can also sign up for high use notifications, bill payment notifications and more.