Start or Stop Service#
Start Service
Complete the online start service request.*
A service charge is assessed on all new accounts and will appear on your first utility bill.
Learn about residential rates or business rates.
Stop Service
Complete the online stop service request.*
Important:
*Please allow 24 hours from the time you confirm your request for processing. Requests are processed during normal business hours.
If you are moving from one address to another within Fort Collins Utilities service area, you must stop service at your old address and start service at your new address.
In this case, your account number will change, so please update any automated payment services you use (e.g. e-Bill, Easy Pay, your bank's bill pay system, etc.)
Did You Know?
A new washing machine can save you money. It can also save your clothes. Click here for the whole story.
Replacing kitchen and bathroom faucet aerators with WaterSense-labeled models can help save water.
Turning off printers, copiers, coffee machines and other equipment at end of day saves energy.