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Smart Meters

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Most Fort Collins homes, businesses and schools are equipped with smart meters. Smart meters provide two-way communication between the meter and Utilities through radio frequency (RF) waves, allowing accurate, timely meter readings and the ability to turn on and off service remotely. Homeowners have access to this data online through the Monitor My Use tool. Utilities is a member of the nationwide Smart Grid Consumer Collaborative (SGCC).

Privacy and Security
Smart meters pose little to no risk to your privacy and security. Usage data transmitted across the network is encrypted using industry standard processes and technologies. Private customer data is not transmitted to or from the meter.

Utilities adheres to strict policies by following state laws that regulate the use of data for business functions like billing and customer service. The City implemented a Cyber Security Plan and is audited by the federal government to ensure all necessary precautions are implemented.

Health and Safety
All smart meters are specified, manufactured, installed and accessed by trained and certified engineering and electrical professionals in compliance with industry safety and manufacturing standards, including IEEE, ANSI, and the Federal Communications Commission (FCC). 

Smart meters operate at levels much lower than the maximum permissible exposure limits for RF. RF waves are used in many common devices including cell phones, microwaves, wireless routers and even baby monitors. Studies show smart meters transmit lower levels of RF than many of these devices, and typically, in short bursts throughout the day. 

FAQs and History