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Meter Replacement for Time-of-Day Pricing
Fort Collins Utilities transitioned to Time-of-Day (TOD) electric pricing for all residential customers in October 2018. On this rate, the price you pay changes based on the time of day and includes off-peak and on-peak hours. For more information, visit fcgov.com/TOD.
Homes that have electric meters read through non-standard processes (e.g., low-data resolution or manual read options) are not compatible with TOD pricing and the meter needs to be replaced.
Utilities sent out several communications to these affected customers in June and July 2018 describing the choices available. If customers did not contact Utilities by Friday, Aug. 17, to notify us of their meter reading selection, Utilities plans to replace those meters with the closest option available. Unless Utilities was informed otherwise, customers that previously selected the low-data resolution smart meter (previously Option 2) will be transitioned to Auto-Reads (see below), and customers that previously selected manually read non-communicating meter (previously Option 3) will stay on the Manual-Reads option (see below).
Options moving forward:
- Auto-Reads: Electric meters automatically read and send interval data for billing to Utilities. This is the standard process and does not require an additional fee.
- Manual-Reads: Electric meters collect interval data and are read manually by meter readers. This option must be approved by the property owner and requires an $11 monthly fee. This fee is subject to change and is scheduled for review in 2019.
All Option 2 and 3 meters must be exchanged in order to accommodate TOD billing. Meter replacements may involve an outage of several minutes, and crews will leave notification upon completion.
- Meter Replacement FAQs
Why do I have to have my meter replaced?
Option 2 customers – Currently, the utility-owned electric meter at some service addresses is read through a
non-standard process. As TOD pricing requires Utilities to collect electric interval data for billing, this option will no longer be functional. Existing meters wirelessly transmit one reading per day to Utilities (the total amount of energy consumed in a 24-hour period). In order to bill customers on a TOD rate, as approved by City Council, Utilities needs to know when that energy was consumed. New meters are programmed to record energy consumption at a higher data resolution for billing.
Option 3 customers – Meter readers read existing meters once per month to obtain the total amount of energy consumed during the billing period. In order to bill customers on a TOD rate, as approved by City Council, Utilities needs to know when that energy was consumed. New meters are programmed to record energy consumption at a higher data resolution for billing.
How often does the meter measure my energy use?
Electric meters have always continuously measured energy consumption. For TOD, energy consumption will be recorded in 15-minute intervals.
How do I know the meter will not transmit information?
For manual-read customers, any device that communicates via radio frequency (RF) must have a Federal Communications Commission (FCC) ID number. The manually read meter has no radio, therefore does not have any wireless communicating capabilities or an FCC ID number.
Why is Option 2 being eliminated?
Currently, the utility-owned electric meter at some service addresses is read through a non-standard process. A TOD rate requires a higher data resolution in order to calculate accurate bills for customers, and as a result this option will no longer be functional.
When was the decision to eliminate Option 2 made?
Utilities staff researched how to implement TOD rates before presenting results of the Time-of-Use pilot to City Council in 2017. At that time, staff realized that a reduced data resolution was not feasible in a TOD rate implementation.