Advanced (Smart) Meters#
Most Fort Collins homes, businesses and schools are equipped with advanced electric meters. Advanced meters, also known as smart meters or digital meters, provide two-way communication between the meter and Utilities through radio frequency (RF) waves, allowing accurate, timely meter readings and the ability to turn on and off service remotely.
Homeowners have access to this data online through the MyEnergy and MyWater portals.
Privacy and Security#
Advanced meters pose little to no risk to your privacy and security. Usage data transmitted across the network is encrypted using industry-standard processes and technologies. Private customer data is not transmitted to or from the meter.
Utilities adheres to strict policies by following state laws that regulate the use of data for business functions like billing and customer service. The City implemented a Cyber Security Plan and is audited by the federal government to ensure all necessary precautions are implemented.
Health and Safety#
All advanced meters are specified, manufactured, installed and accessed by trained and certified engineering and electrical professionals in compliance with industry safety and manufacturing standards, including IEEE, ANSI, and the Federal Communications Commission (FCC).
Advanced meters operate at levels much lower than the maximum permissible exposure limits for RF. RF waves are used in many common devices including cell phones, microwaves, wireless routers and even baby monitors. Studies show advanced meters transmit lower levels of RF than many of these devices, and typically, in short bursts throughout the day.
Manual Meter Readings
Non-transmitting electric meters collect interval data and are read manually by Utilities’ field technicians. Accounts with manual reads are assessed a monthly fee.
Electric Meter Maintenance
The City's electric system and infrastructure includes the operation and maintenance of utility-owned electric meters. Maintenance tasks ensure continued accurate and reliable measurement of energy consumption.
Did You Know?
Visual indicators of algal blooms in waterbodies often include: surface scum, foam, floating algae mats, off-colors and/or the presence of dead fish.
Opening curtains and shades during the winter can help the sun warm your home.
You can reduce ‘vampire’ power waste by unplugging electronics that are not in use or plugging them into a smart power strip.