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Request Payment Assistance#

mittens holding a toy house

Need help paying your bill? Residential customers whose electric or water accounts are past-due may request assistance from the Payment Assistance Fund once per 12-month period (Oct. 1 – Sept. 30). Contact one of the agencies below to apply for assistance.

An intake worker will interview you and contact Utilities for information about your account. You must make 80% or less of the Area Median Income. If you qualify and money is available, you'll receive assistance that can be credited to your electric and water charges.

Goodwill of Colorado

888-775-5327

Catholic Charities Larimer County

970-484-5010

460 Linden Center Drive
Fort Collins, CO 80524

Monday-Thursday
8 a.m.-4 p.m.

La Familia/The Family Center

970-221-1615

309 Hickory St. #5
Fort Collins, CO 80524

Monday-Friday
8 a.m.-12 p.m. and 1-5 p.m.

neighbor to neighbor logo

Neighbor to Neighbor

970-829-0296

1550 Blue Spruce Drive
Fort Collins, CO 80524

Housing assistance also available

CSU logo

Colorado State University

970-491-8051

Apply online

CSU students, faculty and staff only


Did You Know?

Timers or sensors can help save money on outdoor lighting.

Installing ENERGY STAR® roofing material with high reflectance can reduce cooling load.

The Transformer Cabinet Murals program works with local artists and non-profit groups to paint bright, colorful murals on cabinets.