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Replace older appliances with ENERGY STAR® products.
Trouble paying your bill due to COVID-19 concerns?
We will not disconnect service to customers until further notice for non-payment. If you are having difficulty paying your bills, contact us at 970-212-2900 to receive assistance or make a payment arrangement.
You may also request payment assistance by calling:
- Catholic Charities Larimer County, 970-484-5010
- La Familia/The Family Center, 970-221-1615
Request Payment Assistance
Payment Assistance Fund
Contact one of the following agencies to apply for assistance:
Catholic Charities Larimer County
460 Linden Center Drive, Fort Collins
Monday-Thursday, 8 a.m.-4 p.m.
La Familia/The Family Center
309 Hickory St. #5, Fort Collins
Monday-Friday, 8 a.m.-12 p.m. and 1-5 p.m.
Applicant must apply for LEAP if LEAP is open (Nov. 1 - Apr. 30). Contact for a Home Energy Application.
An intake worker will interview you and contact Utilities for information about your account. If you qualify and money is available, you'll receive assistance that can be credited to your electric and water charges. Assistance is awarded once per year (Oct. 1 - Sept. 30) on past-due Utilities accounts.
Contact United Way 2-1-1 to be connected with additional resources, or find out about other affordability programs here.
If you would like to make a donation to the Payment Assistance Fund, click here.