Request Payment Assistance#
Need help paying your bill? Residential customers whose electric or water accounts are past-due may request assistance from the Payment Assistance Fund once per 12-month period (Oct. 1 – Sept. 30). Contact one of the agencies below to apply for assistance.
An intake worker will interview you and contact Utilities for information about your account. You must make 80% or less of the Area Median Income. If you qualify and money is available, you'll receive assistance that can be credited to your electric and water charges.
Goodwill of Colorado
888-775-5327
Catholic Charities Larimer County
970-484-5010
460 Linden Center Drive
Fort Collins, CO 80524
Monday-Thursday
8 a.m.-4 p.m.
La Familia/The Family Center
970-221-1615
309 Hickory St. #5
Fort Collins, CO 80524
Monday-Friday
8 a.m.-12 p.m. and 1-5 p.m.
Neighbor to Neighbor
970-829-0296
1550 Blue Spruce Drive
Fort Collins, CO 80524
Housing assistance also available
Colorado State University
Did You Know?
Fats, oils and grease can clog the pipes in your home and the City’s wastewater system. Don’t put them down the drain. Toss them instead.
The Efficiency Works store sells water- and energy-saving products, including LED lighting, smart thermostats and showerheads.
Replacing kitchen and bathroom faucet aerators with WaterSense-labeled models can help save water.