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Utilities

Payment Assistance for Commercial Customers Impacted by COVID-19#

Are you behind on your utility bills due to hardship related to the pandemic?

If your business is behind on its bill from Fort Collins Utilities due to the COVID-19 public health emergency, you may be eligible for financial assistance. Fort Collins Utilities has received $469,000 from Platte River Power Authority to directly support our customers in need.

Commercial customers may request financial assistance for past-due Fort Collins Utilities electric services.

  • Apply early. Funds are limited, and applications will be processed on a first-come, first-served basis.
  • The application deadline is Wednesday, May 19.
  • Approved funds will be applied directly to commercial customer accounts as bill credits within seven business days.
  • One electric account is allowed per application. If your business has multiple accounts, you are welcome to submit multiple applications.
  • Call 970-212-2900 if you cannot complete the application online.

Apply for Commercial Assistance

Eligibility#

All legal types of businesses and organizations are eligible if they meet all of the criteria below. To receive assistance, commercial customers must:

  • Have an electric account with Fort Collins Utilities.
  • Have an owner with a lawful presence in the United States (U.S. citizen, legal permanent resident, or otherwise lawfully present in the U.S.).
  • Have experienced economic hardship due to COVID-19.
    • Business hardship, such as:
      • Loss of revenue due to COVID-19.
      • Employees unable to come to work due to COVID-19.
      • Closing or reducing business hours due to COVID-19.
      • Other hardships due to COVID-19 as applicable.
    • Individual hardship, defined as adverse financial consequences as a result of you (the owner), your spouse, or a member of your household:
      • Being quarantined, furloughed or laid off, or having work hours reduced due to COVID-19.
      • Being unable to work due to lack of childcare due to COVID-19.
      • Having pay or self-employment income reduced due to COVID-19.
      • Having a job offer rescinded or start date for a job delayed due to COVID-19.
      • Experiencing other hardships due to COVID-19 as applicable.

Required Information#

You'll need to provide the following information in order to complete the application:

  • Account number (found on your bill or by calling 970-212-2900)
  • Name of account holder or co-applicant
  • Contact information of person filling out form (name, email and phone number)
  • Service address with electric service
  • How COVID-19 has impacted your business's ability to pay its utility bills
  • The amount of assistance your business is requesting

Additional Help#