Utilities Business Resource Team: Meet the Staff#
The Utilities Business Resource Team helps your business succeed. Whether you are new to town, or an established business, we can help guide and connect you to energy and water resources to help decrease your bottom line.
Our team supports small, medium, large and industrial customers. We strive to provide our business customers with outstanding customer service and connect them with resources to manage their utilities.
- Key Account Representatives are dedicated to industrial customers served by Fort Collins Utilities who are complex users of energy and water.
- Strategic Account Representatives support small and medium businesses with utility questions and needs.
Take a look below to see who represents your industry and let's connect!
Industry not listed or not sure who to contact? Reach out to us at UBRT@fcgov.com or 970-416-4268.
Ashley Kailburn, Key Account Representative#
Ashley serves the government, healthcare, and education sectors within the Fort Collins business community—partnering with institutions that help power our city in more ways than one. She values trusted relationships and strives to be a responsive, thoughtful partner in navigating utility challenges, supporting infrastructure, and planning for growth.
Ashley began her career with Fort Collins Utilities over a decade ago before moving to the Economic Health Office, where she worked closely with local businesses to support economic resilience. Now back in Utilities, she brings a cross-functional perspective on infrastructure, business, and community development, with a collaborative, service-driven approach.
Ashley holds a bachelor’s degree in Human Development and Family Studies from Colorado State University. A lifelong Coloradan and proud CSU Ram, she enjoys spending time outdoors with her family and cheering on her two boys in all their many adventures.
Contact Ashley at akailburn@fcgov.com
Eric Lahman, Key Account Representative#
Eric focuses on brewery, manufacturing and technology sectors within the Fort Collins business community. He has been with the City since 2019, previously assisting with the engagement and launch of Fort Collins Connexion and the City’s new billing system. Prior to joining the City, he worked for a national governing body of sport in New Jersey. He administered education programs and managed accounts and relationships with state, regional and international partners.
He holds a bachelor’s degree from the University of Evansville and master’s degree from the University of Northern Colorado. He also enjoys volunteering with the City and spending time with his family around Fort Collins biking, golfing, hiking and generally all things outdoors.
Contact Eric at elahman@fcgov.com.
Max Duggan, Strategic Account Representative#
Max provides Utilities education and outreach to small and medium-sized businesses in Fort Collins, specifically retail offices, hotels, multifamily property owners and HOAs. Max strives to serve his community, and his entire career has been in the public sector. Before working for the City, Max worked in Business Development for the State of Colorado and then as a Teaching Assistant for CSU in the Natural Resources college.
Max holds a bachelor’s degree in Accounting & Finance from the University of Nebraska-Lincoln and a master’s degree in Tourism Management from CSU. Outside of work, Max enjoys cycling, spending time with family, relaxing on the Poudre, and listening to live music.
Contact Max at mduggan@fcgov.com.
Did You Know?
Washing machines are most efficient when fully loaded.
Setting your air conditioner's temperature higher and using portable fans or ceiling fans helps keep your house cool while saving energy.
You can monitor your energy and water use with our online portals.