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CARES Act Assistance
Are you behind on your utility bills due to COVID-19?
If you or your small business are behind on your bill from Fort Collins Utilities due to COVID-19, you may be eligible for financial assistance through the CARES (Coronavirus Aid, Relief, and Economic Security) Act, enacted by Congress on March 27, 2020. Fort Collins Utilities has received $400,000 to directly support our customers in need.
Residential customers may request financial assistance totaling $600 or less for past-due Fort Collins Utilities bills dated April 20 or later (electric, water, stormwater and wastewater services).
- The application deadline is Thursday, Nov. 12.
- Apply early. Funds are limited, and applications will be processed on a first-come, first-served basis.
- Approved funds will be applied directly to customer accounts as bill credits within 30 days of applying.
Eligibility
Residential customers must:
- Have an electric account with Utilities.
- Be a Utilities account holder or co-applicant.
- One application per account number. The account does not need to be active to apply.
- Have lawful presence in the United States.
- Have experienced economic hardship due to COVID-19, defined as adverse financial consequences as a result of you (the customer), your spouse, or a member of your household:
- Being quarantined, furloughed or laid off, or having work hours reduced due to COVID-19.
- Being unable to work due to lack of childcare due to COVID-19.
- Closing or reducing hours of a business that you own or operate due to COVID-19.
- Having pay or self-employment income reduced due to COVID-19.
- Having a job offer rescinded or start date for a job delayed due to COVID-19.
- Experiencing other hardships due to COVID-19 as applicable.
Eligible expenses include past-due balances for Utilities services (electric, water, stormwater and wastewater) on bills dated on or after April 20, up to $600. Fort Collins Utilities reserves the right to make the final determination on how much assistance you are eligible for.
Ineligible expenses include:
- Past-due balances for services billed prior to April 20
- Charges for current billing period
- Late fees, reconnection fees or payment reversal fees
- Broadband expenses
- Any remaining balance over $600
Required Information
You'll need to provide the following information in order to complete the application:
- Account number (found on your bill or by calling 970-212-2900)
- Contact information (account holder or co-applicant name, email and phone number)
- Service address with electric service
- How COVID-19 has impacted your ability to pay your utility bills
- The amount of assistance you are requesting
- Annual household income (optional)
Additional Help
Small business customers may request financial assistance totaling $1,200 or less for past-due Fort Collins Utilities bills dated May 1 or later (electric, water, stormwater and wastewater services).
- The application deadline is Thursday, Nov. 12.
- Apply early. Funds are limited, and applications will be processed on a first-come, first-served basis.
- Approved funds will be applied directly to commercial customer accounts as bill credits within 30 days of applying.
Eligibility
All legal types of businesses and organizations are eligible if they meet all of the criteria below. To receive assistance, commercial customers must:
- Have gross revenues of less than $2 million per year.
- Have between two and 20 employees, including the owner, as of Feb. 29, 2020.
- Have an electric account with Fort Collins Utilities.
- Be in good standing with the City and not have any current unpaid code enforcement or utility lien.
- Have an active City of Fort Collins Sales Tax/Business License.
- Please note that service-based businesses are eligible to apply. Service-based businesses must have a Business/Sales & Use Tax License with the City of Fort Collins to be eligible. For more information about required licenses & permits, please review our Business Licenses & Permits FAQ's.
- Have an owner with a lawful presence in the United States (U.S. citizen, legal permanent resident, or otherwise lawfully present in the U.S.).
- Have experienced economic hardship due to COVID-19.
- Business hardship, such as:
- Loss of revenue due to COVID-19.
- Employees unable to come to work due to COVID-19.
- Closing or reducing business hours due to COVID-19.
- Other hardships due to COVID-19 as applicable.
- Individual hardship, defined as adverse financial consequences as a result of you (the owner), your spouse, or a member of your household:
- Being quarantined, furloughed or laid off, or having work hours reduced due to COVID-19.
- Being unable to work due to lack of childcare due to COVID-19.
- Having pay or self-employment income reduced due to COVID-19.
- Having a job offer rescinded or start date for a job delayed due to COVID-19.
- Experiencing other hardships due to COVID-19 as applicable.
- Business hardship, such as:
Eligible expenses include past-due balances for Utilities services (electric, water, stormwater and wastewater) on bills dated May 1 or later, up to $1,200. Fort Collins Utilities reserves the right to make the final determination on how much assistance you are eligible for.
Ineligible expenses include:
- Past-due balances for services billed prior to May 1
- Charges for current billing period
- Late fees, reconnection fees or payment reversal fees
- Broadband expenses
- Any remaining balance over $1,200
Required Information
You'll need to provide the following information in order to complete the application:
- Account number (found on your bill or by calling 970-212-2900)
- Contact information (account holder or co-applicant name, email and phone number)
- Service address with electric service
- How COVID-19 has impacted your business's ability to pay its utility bills
- The amount of assistance your business is requesting
- Total number of employees (full time equivalent)
- Documentation:
- City of Fort Collins Sales Tax/Business License. Information about this license and how to obtain one can be found at: fcgov.com/salestax
- IRS Document W-9, which is required for the City of Fort Collins to report the revenue applicants receive from this program to the IRS. For more information, visit: irs.gov/forms-pubs/about-form-w-9
- Certificate of Good Standing from the Colorado Secretary of State, which can be obtained at: sos.state.co.us/pubs/business/businessHome.html
- A State of Colorado Business License can be used in place of the Certificate of Good Standing if that is not available to your business. Visit: sos.state.co.us/biz/FileDoc.do
- Most recent federal tax return (2019 or 2018)