Contact Information Contact Information
Recreation Subscriptions Recreation Subscriptions
Registering for Recreator Programs
Before starting your online registration, session make sure you have the following:
- Credit card or debit card.
- Your household ID number.
Forgot your household ID? Call 970.221.6655 or email cmVjcmVhdGlvbkBmY2dvdi5jb20=.
Once you arrive at fcgov.com/recreator:
- Select WebTrac Online Registration.
- Enter your Household ID number.
- Your default password will be the last name under which your household account is registered. If you choose to modify your password, please note the password change for future registration.
At Recreation Centers
Northside Aztlan Center
112 East Willow Street
Edora Pool Ice Center (EPIC)
1801 Riverside Avenue
Foothills Activity Center
241 E. Foothills Pkwy
Fort Collins Senior Center
1200 Raintree Drive
Over the Phone
Have your credit card (Master Card, VISA, Discover) or debit card information available.
Contact 970.221.6655 to register over the phone.
Make checks payable to “Recreation.”
No registration can be approved by an instructor or coach.
Personal information is entered into the registration database by “household.” By providing household information to the City, you are consenting to the release of information regarding your household to all members of your household.
There is a $25 charge for returned checks. No cash refunds.
Refund & Cancellation Policy
Withdrawals: If you are not satisfied with your program, you may withdraw before the second class begins and receive a refund. However, refunds will not be given once the second class has begun (first week of youth sports practices). Programs that meet once may receive a refund up to one week prior to the scheduled program start. Refund options include:
- A full credit to your Recreation household account.
- A cash or credit refund, a $5 service charge per program will be assessed. Material fees are non-refundable.
- For refunds less than $5 a household credit will be offered.
Transfers: Participants may transfer between programs, prior to the second class meeting, on a space-available basis. There is no charge for transfers, but participants will be responsible for any additional program costs. If the new program costs less than the original program the difference will be credited to the household without an additional program fee. If a participant’s age, grade level, or ability does not meet the minimum program requirements, the participant will be transferred to a program that better matches their level(s).
Cancellations: Recreation may cancel programs due to low enrollment or other reasons. If Recreation cancels a program for any reason, participants will receive a full refund or credit. Recreation staff can assist you in finding another program that meets your needs.
Auxiliary aids and services are available for persons with disabilities. V/TDD: Dial 711 for Relay Colorado. If you require assistance in another language, please contact us at 970.221.6655 or cmVjcmVhdGlvbkBmY2dvdi5jb20=. Esta informacion puede ser traducida, sin costo para usted. For more information about Adaptive Recreation programming, visit fcgov.com/aro.