Skip to main content

Spin: E-Bike and E-Scooter Share#

Go to: https://www.spin.app/

Fort Collins selected Spin to operate the e-bike and e-scooter share program in July 2021. Download the app to check out a vehicle and start your trip. 

Visit Spin's Website

  • Download the Spin app on your smartphone.
    • No smartphone? Check out Spin Access! (See below for more information.)
    • Already have Lyft or Bird downloaded? You can rent a Spin through these apps, too.
  • Enter your payment information.
    • No credit card? Check out Spin Access! (See below for more information.)
  • Fill your Spin Wallet or buy a pass.
  • Use the map in the app to find an e-scooter or e-bike near you.
  • Follow the instructions in the app to start your ride and end your ride.
  • If you had a problem during your ride, note the vehicle number and report it in the app. Spin will refund charges incurred incorrectly and may reward you with ride credits for reporting problems. 

Watch tutorials

If you don't have a credit card, you may purchase Spin Cash cards in person with cash at 409 Delozier Dr, Unit B, Fort Collins, CO 80524, Monday - Friday 10 AM - 2 PM. The minimum purchase amount is $10. Spin Cash cards are also available at FC Moves, 200 W Mountain Ave., by appointment (contact rruhlen@fcgov.com or call (970) 416-2040).

If you don't have a smartphone, purchase Spin Cash cards in person and follow the instructions to unlock and lock your ride with text messages. 

Eligible residents can receive discounted rates through Spin Access by providing proof of income or enrollment in city, state, or federally funded programs such as the SNAP/EBT, Health First Colorado (Medicaid), TANF, WIC, or HUD Housing Choice Vouchers. Discounted rates are 50 cents to unlock the device and 10 cents per minute (rates may change). You can easily sign up for Spin Access through GetFoCo.

Visit the Spin Access page

Go to: https://docs.google.com/forms/d/e/1FAIpQLSf4ib3GNXUzFNL5oejgt9qW02K7mQdI5Y6Dj5diTHMoGhry9g/viewform

Spin has an adaptive bike delivery program for anyone who can't ride the e-bikes or e-scooters. Request an adaptive bike (trike, recumbent trike, or handcycle) via webform, text 970-387-2799, or email fortcollinsops@spinteam.pm. Spin staff will deliver the device to the requested location and riders can check out the adaptive bikes at no cost.

Request an adaptive bike

Want to take visitors on a ride and not sure there will be enough Spin e-bikes or e-scooters near you? Email fortcollinsops@spinteam.pm and let them know how many, what type, what day, and the location.

You can use the Group Ride feature to rent up to 5 e-scooters on the same account. (This feature is not yet available for e-bikes.)

The regular rate is $1 to unlock an e-bike or e-scooter and 33 cents per minute. Pass prices and structures may change, so check your app for the most current! 

You might also consider a pass:

  • Single Ride Pass: $8.99 for a 30-minute ride
  • 3-Day Pass: $25.00 for 5 rides for up to 150 minutes total
  • Monthly Commuter Pass: $5.99, the first 3 minutes are free on all rides for 30 days

If you need a discount, sign up for Spin Access through GetFoCo.

Take the Safe Six quiz and earn $5 in ride credit

To contact Spin, text 970-387-2799 or email fortcollinsops@spinteam.pm. Contact Spin to:

  • Request an e-bike or e-scooter be removed
  • Request an e-bike or e-scooter be delivered (please provide 24 hours notice)
  • Report incorrect charges
  • Report a problem with an e-bike or e-scooter
  • Report an incident
  • Request an adaptive bike
  • Request information about Spin Access

If you've experienced a near-miss or a safety concern, please report it through Access Fort Collins

If you have been involved in a crash, please contact Fort Collins Police Services. If it is an emergency, please call 911.

  • E-bikes are limited to 20 mph and e-scooters are limited to 15 mph. In slow zones, the limit is 8 mph.
  • E-scooters are geofenced out of paved trails, except Mason Trail from Drake to Laurel (this segment is under Streets management, the rest under Parks management). The motor will cut out and an alarm will sound if you are on a geofenced trail. E-bikes are limited to 15 mph on paved trails.
  • E-bikes and e-scooters are not allowed on soft-surface or dirt paths like those in natural areas. 
  • E-bikes and e-scooters are geofenced out of certain areas, like the dismount zone in Downtown Fort Collins and the Foothills Mall property.
  • E-bikes and e-scooters are not allowed on Transfort city buses. Transfort passengers may bring personal scooters onboard buses if the scooter can be folded. The scooter must remain folded while on board the vehicle and placed in front of the passenger or under the seat. Scooters must not block aisles, exits or otherwise empty seating. They must also not encroach into other passenger areas or personal space.

Spin Access User Guide#

Spin logo

Recently enrolled in Spin Access? Find out how to get started with the Spin Access User Guide.

View the Spin Access User Guide

Park it right!#

An orange Spin bike parked on the street pointed at the curb

Park appropriately!

Do you know how to park Spin bikes and scooters? Take this short quiz, learn how to avoid penalties for improper parking, and earn $5 ride credit! Use the email associated with your Spin account to receive ride credit.

Take the quiz

Shared E-bikes and E-scooters: A Study of Barriers Created by Shared E-bike and E-scooter Parking and the Effects of Countermeasures to Address Barriers

E-bike and e-scooter share is a public transportation option that advances Fort Collins’ climate change goals and offers many benefits to riders. However, residents raised concerns that improperly parked e-bikes and e-scooters may impede accessibility. To better understand the issues of barriers, we conducted a study of parked shared e-bikes and e-scooters, paying particular attention to issues that could impact people with disabilities. We observed parked vehicles in Fall 2022 and recorded whether vehicles were barriers. We then developed and implemented parking countermeasures such as providing more places to park, educating riders on proper parking, imposing penalties for improper parking, and encouraging reporting of improper parking. We observed parked vehicles again in Fall 2023 after implementing parking countermeasures and found a 12% reduction in parked vehicles that were a barrier after implementing countermeasures compared to before.

Read the study

Learn more about the On-Street Bike & Scooter Parking Program

Learn about bike/scooter boxes

By the numbers#

Check out our Spin Data Portal to view data on:

  • Total trips
  • Total distance
  • Average trip speed
  • Average vehicles
  • Trip heat map

The monthly report has additional data:

  • # and % of Spin Access trips
  • Hours riding
  • Emissions avoided
  • # of trips by day of week
  • # of trips by hour of day

Visit the Data Portal

2023: Enrollment in Spin Access - a discount for people with low income - increased five fold this year, but Spin Access trips did not increase. Read the 2023 Spin Access survey summary here.

2022: What do riders think of Spin? FC Moves and Spin conducted a survey of riders in October 2022. Read the 2022 survey summary here.

2021: What do people think of Spin? FC Moves and Spin conducted a survey of riders and non-riders in November 2021. Read the 2021 survey summary here.

Read the 2023 Spin Access survey summary

History of bikeshare and scootershare#

Spin ribbon cutting

July 9, 2021 ribbon cutting that launched Spin e-bike and e-scooter share in Fort Collins

From Pace to Bird to Spin: A short history of micromobility in Fort Collins

  • 2008: Bike Fort Collins opened the Fort Collins Bike Library, a fleet a bikes of all sizes (including striders and even bike trailers) that could be rented at one of two locations in Old Town Fort Collins. Bikes could be rented by the hour, or even up to several days. It became very popular not only among residents to use for weekend rides, but tourists visiting the area, particularly as a means to tour all of Fort Collins’ great local breweries. The City of Fort Collins contracted with Bike Fort Collins to operate and deliver the FCBL service, and it is considered by many to have helped pioneer bike sharing regionally and nationally, evolving and ultimately leading to the formulation of the more popular bike share model that is known today.
  • 2016 to 2020: Pace operated bike share in Fort Collins until its parent company Zagster went out of business.
  • 2019 to 2021: Bird offered e-scooter share as a pilot program. Data from the pilot trial is available on the Bird E-Scooter Share Program Data Dashboard. A report on the pilot trial was presented to City Council in March 2021.
  • 2021: Spin won the bid to operate e-bike share and e-scooter share in Fort Collins on a one-year contract renewable up to five years.

More photos of the ribbon cutting