• Download the Spin app on your smartphone.
  • No smartphone? Check out Spin Access! (See below for more information.)
• Enter your payment information.
  • No credit card? Check out Spin Access! (See below for more information.)
• Fill your Spin Wallet or buy a 1-hour, 1-day, or 1-week pass.
• Use the map in the app to find an e-scooter or e-bike near you.
• Follow the instructions in the app to start your ride and end your ride.
• If you had a problem during your ride, note the vehicle number and report it in the app. Spin will refund charges incurred incorrectly and may reward you with ride credits for reporting problems. 

Watch tutorials

If you don't have a credit card, you may purchase Spin Cash cards in person with cash at 409 Delozier Dr, Unit B, Fort Collins, CO 80524, Monday - Friday 10 AM - 2 PM. The minimum purchase amount is $10. Spin Cash cards are also available at FC Moves, 200 W Mountain Ave., by appointment (contact rruhlen@fcgov.com or call (970) 416-2040).

If you don't have a smartphone, purchase Spin Cash cards in person and follow the instructions to unlock and lock your ride with text messages. 

Eligible residents can receive discounted rates through Spin Access by providing proof of income or enrollment in city, state, or federally funded programs such as the SNAP/EBT, Health First Colorado (Medicaid), TANF, WIC, or HUD Housing Choice Vouchers. Discounted rates are 50 cents to unlock the device and 10 cents per minute (rates may change). You can easily sign up for Spin Access through GetFoCo.

Visit the Spin Access page

Want to take visitors on a ride and not sure there will be enough Spin e-bikes or e-scooters near you? Email fortcollinsops@spinteam.pm and let them know how many, what type, what day, and the location.

You can use the Group Ride feature to rent up to 5 e-scooters on the same account. (This feature is not yet available for e-bikes.)

The regular rate is $1 to unlock an e-bike or e-scooter and 33 cents per minute. Pass prices and structures may change, so check your app for the most current! 

You might also consider a pass:

• 3-day Unlock Pass: $0.99
• Semester Unlock Pass: $5.99
• 60-Minute Pass: $6.99, unlimited number of trips up to 60 minutes total over three days

If you need a discount, sign up for Spin Access through GetFoCo.

Take the Safe Six quiz and earn $5 in ride credit

To contact Spin, text 970-387-2799 or email fortcollinsops@spinteam.pm. Contact Spin to:

• Request an e-bike or e-scooter be removed
• Report incorrect charges
• Report a problem with an e-bike or e-scooter
• Report an incident
• Request an adaptive bike
• Request information about Spin Access

• E-bikes are limited to 20 mph and e-scooters are limited to 15 mph. In slow zones, the limit is 8 mph.
• E-scooters are geofenced out of paved trails, except Mason Trail from Drake to Laurel (this segment is under Streets management, the rest under Parks management). The motor will cut out and an alarm will sound if you are on a geofenced trail. E-bikes are limited to 15 mph on paved trails.
• E-bikes and e-scooters are not allowed on soft-surface or dirt paths like those in natural areas. 
• E-bikes and e-scooters are geofenced out of certain areas, like the dismount zone in Downtown Fort Collins and the Foothills Mall property.
• E-bikes and e-scooters are not allowed on Transfort city buses. Transfort passengers may bring personal scooters onboard buses if the scooter can be folded. The scooter must remain folded while on board the vehicle and placed in front of the passenger or under the seat. Scooters must not block aisles, exits or otherwise empty seating. They must also not encroach into other passenger areas or personal space.