Skip to main content

FC Moves

Spin#

E-Bike & E-Scooter Share Program#

About Spin#

About Spin

Spin is a new e-bike and e-scooter share program that launched in Fort Collins in July 2021. Similar to other services, Spin users download an app to access devices and begin and end trips.

Users can also access Spin without a smartphone, as well as without a bank account or a credit card. To learn more about non-smartphone, non-credit card, and unbanked options, visit Spin Access web page located here.

Spin service began July 26, 2021. 

Visit Spin's Website

How do I access Spin devices?highlight_off

To be able to use Spin devices, you must download the Spin app to your mobile device.

How do I begin a trip?highlight_off

1) Find a nearby device using the Spin app.

2) Scan the QR code on the device. 

3) Acknowledge safety and rider rules.

4) Unlock the device.

5) Use the device to your destination.

Watch a Tutorial

How do I end a trip?highlight_off

1) Park the e-bike or e-scooter upright near a bike rack or near the curb.

2) Lock the device (if applicable).

3) Press "End Ride" in the Spin app and take a picture of your properly parked device. 

To watch a tutorial specific to e-bikes, click here

Watch an E-scooter Tutorial

Where will Spin e-bikes and e-scooters be located?highlight_off

Devices will be located in designated deployment areas within the City of Fort Collins and at CSU. Spin has been working with the City and university to ensure deployment areas are approved. 

What are the program hours?highlight_off

Spin e-bikes and e-scooters will be available daily, except between 1 a.m. and 3 a.m.

How much does it cost?highlight_off

Devices cost $1 to unlock and then $0.30 per minute for both e-scooters and e-bikes.

What are the maximum speeds of e-bikes and e-scooters?highlight_off

Spin e-bikes and e-scooters are limited to 15 mph.

Can I ride on paved trails in Fort Collins?highlight_off

E-bikes are allowed on paved trails in Fort Collins (such as the Mason Trail, Spring Creek Trail, and Power Trail). However, e-scooters are not permitted on paved trails.

E-bikes and e-scooters are not allowed on soft-surface or dirt paths like those in natural areas. 

Read More about E-Bike/E-Scooter Rules

Are there places I can’t use Spin e-scooters or e-bikes?highlight_off

Spin e-scooters and e-bikes will be geofenced out of certain areas, like within the dismount zone in Downtown Fort Collins and additional areas that e-bikes and e-scooters are not allowed to park. There areas will be addressed within the Spin app.

Are Spin e-bikes and e-scooters allowed on Transfort?highlight_off

No, Spin scooters and e-bikes are not allowed on Transfort vehicles.

 - - -

Transfort passengers are allowed to bring personal scooters onboard buses if the scooter can be folded. The scooter must remain folded while on board the vehicle and placed in front of the passenger or under the seat. Scooters must not block aisles, exits or otherwise empty seating. They must also not encroach into other passenger areas or personal space.

Personal scooters that cannot be folded are not allowed due to the high potential of injury to other passengers, the inability to secure them in the vehicle, and the likelihood of a hazard created by scooters in the aisles (they cannot be stored under a seat or in front of a passenger without encroaching on other passenger spaces). 

Does Spin have an adaptive bicycle program?highlight_off

Yes. Spin has an adaptive bike delivery program, which is intended to serve Fort Collins’ disabled and older adult community members. Residents will be able to request an adaptive bike (trike, recumbent trike, or handcycle) via webform, by calling Spin customer support, or by e-mailing support@spin.pm. Spin staff will deliver the device to the riders’ requested location and riders can rent the adaptive bikes at no cost for an extended period of time.

Does Spin have reduced rates for low-income residents?highlight_off

Yes. Spin offers the ‘Spin Access’ program for eligible residents who wish to receive discounted rates by providing proof of income or enrollment in city, state, or federally funded programs such as the SNAP/EBT, Health First Colorado (Medicaid), TANF, WIC, or HUD Housing Choice Vouchers. Multiple cash payment options are also available for unbanked users. For information on Spin Access, visit www.spin.app/spin-access.

Visit the Spin Access page

What happened to Bird?highlight_off

The City and CSU conducted a pilot e-scooter program with Bird that ended on May 31, 2021. Following the success of the program, the City and CSU received proposals from companies interested in a more longer term e-bike/e-scooter share program and selected Spin as the new vendor.

To learn more about the Bird pilot program, visit https://www.fcgov.com/escooters. 

Read More About the Pilot Program

Didn't Fort Collins already have a bike share program?highlight_off

Pace bike share operated in Fort Collins from 2016 until May 2020, when Zagster, Pace's parent company, ended the program. Zagster cited the effects of the COVID-19 pandemic as the reason for ending Pace. Pace stations were removed in 2020. 

The new program, Spin, will offer an e-bike share system.

Read More About Pace

Spin Access Program#

Spin Access offers a discounted rate for riders with limited incomes. You will be asked to provide eligible documents indicating your status.

 You can apply online here or call 1-888-262-5189.

Who qualifies for Spin Access?highlight_off

Fort Collins residents age 18 years or older enrolled in any local, state, or federal benefits programs. For example:

    • Colorado Quest card (SNAP/EBT)
    • Health First Colorado (Medicaid)
    • Pell Grant recipients at CSU
    • Temporary Assistance for Needy Families (TANF)
    • Women, Infants, and Children (WIC)
    • HUD Housing Choice Vouchers
I want to ride but I don’t have a smartphone and/or credit cardhighlight_off

A smartphone but no credit card: you can use the Spin app to get access to bikes and scooters, but may need to purchase a prepaid debit card or a Spin Cash Card from the local Spin office to set yourself up in the app. 

 

No smartphone, no credit card: if you have a limited 
income and have received a Spin Access code, you can use 
our text-based (SMS) system to unlock bikes and scooters. You can also use the SMS system if you already have ride credit on your account. ‍ 

 

No smartphone, but you have a credit card: in Fort Collins, you may purchase a Spin Cash Card in person with cash at a local Spin office. The minimum purchase amount is $10. You can then use that ride credit via our SMS system to unlock and ride. Contact support@spin.pm for more information.

How to unlock a bike or scooter if you do not have a smartphone:highlight_off

If you have a limited income and have received an Access code, you can use Spin's text-based (SMS) system to unlock scooters. You can also use the SMS system if you already have ride credit on your account.

 

Step 1: Text your Spin Access code to (206) 800-6703, to get registered.

Step 2: Find a scooter, and look for its vehicle number. This is usually located underneath the QR code, and sometimes also on the stem beneath the handlebars.

Step 3: Text “unlock” and the vehicle number to (206) 800-6703 to unlock, e.g. “unlock 12345”.

Step 4: To lock the vehicle and end your ride, text “lock” to the same number.

Step 5: Text “balance” to the same number to be informed of your current credit on the account, if any.

Adaptive Bike Program#

One exciting component of the Spin program is its adaptive bike delivery program, which is intended to serve Fort Collins’ disability and older adult community members. Fort Collins residents will be able to request an adaptive bike (trike, recumbent trike, or handcycle) via webform, by calling Spin customer support, or by emailing support@spin.pm. Spin staff will deliver the device to the riders’ requested location. Riders can rent adaptive bikes at no cost for an extended period of time. 

Adaptive Bike Registration

Spin Ribbon Cutting - July 9, 2021#

For more photos, visit the City's Flickr album. 

See more ribbon cutting photos

Report a Safety Concern#

We would like to know if you've experienced a near-miss or a safety concern related to electric bikes or electric scooters in Fort Collins or on CSU’s campus. Please use the link below to submit this information using Access Fort Collins. 

If you have been involved in a crash or if this is an emergency, please contact Fort Collins Police Services. If it is an emergency, please call 911.

You can also directly contact Spin to report a parking/riding concern or ask questions here

Access Fort Collins

Spin Safe Digital#

Available via Spin’s website, Spin Safe Digital provides riders with all the information they need to start and end a trip, understand the rules of the road, learn proper parking techniques, and engage with bikes and scooters in a way that gets everyone from point A to B safely. 

 

Think you're a Spin Safe pro? Take the quiz and earn $5 in ride credit.