• Download the Spin app on your smartphone.
  • No smartphone? Check out Spin Access! (See below for more information.)
  • Already have Lyft or Bird downloaded? You can rent a Spin through these apps, too.
• Enter your payment information.
  • No credit card? Check out Spin Access! (See below for more information.)
• Use the map in the app to find an e-scooter or e-bike near you.
• Follow the instructions in the app to start your ride and end your ride.
• If you had a problem during your ride, note the vehicle number and report it in the app. Spin will refund charges incurred incorrectly and may reward you with ride credits for reporting problems. 

Watch tutorials

Eligible residents can receive discounted rates through Spin Access by providing proof of income or enrollment in city, state, or federally funded programs (for example, SNAP/EBT). Discounted rates are 50 cents to unlock the device and 10 cents per minute (rates may change). Sign up for Spin Access through GetFoCo.

If you don't have a credit card or a smartphone, contact fortcollinsops@spinteam.pm or FC Moves at 970-695-8955, 200 W Mountain Ave Suite A, to inquire about text-to-unlock. 

Enroll in GetFoCo

The regular rate is $1 to unlock an e-bike or e-scooter and 40 cents per minute. Pass prices and structures may change, so check your app for the most current! 

There are two geographic-based discount rates:

• On CSU campuses, the rate is $1 to unlock and 30 cents per minute
• Trips that begin in Equity Zones are free for up to 30 minutes

For longer rides or repeat users, consider a pass:

• 30-minute ride: $8.99 Valid for 24 hours. Free unlock. Unlimited rides.
• Monthly Pass: $5.99, the first 3 minutes are free with free unlock on one ride per day for 30 days.

If you need a discount, sign up for Spin Access through GetFoCo.

Take a parking quiz to earn $5 ride credit!

Want to take visitors on a ride and not sure there will be enough Spin e-bikes or e-scooters near you? Email fortcollinsops@spinteam.pm and let them know how many, what type, what day, and the location.

You can use the Group Ride feature to rent up to 5 e-scooters on the same account. This feature is not available for e-bikes.

To contact Spin email fortcollinsops@spinteam.pm or use the Spin app. Contact Spin to:

• Request an e-bike or e-scooter be removed
• Request an e-bike or e-scooter be delivered (please provide 24 hours notice)
• Report incorrect charges
• Report a problem with an e-bike or e-scooter
• Report an incident
• Request an adaptive bike
• Request information about Spin Access

If you've experienced a near-miss or a safety concern, please report it through Access Fort Collins. 

If you have been involved in a crash, please contact Fort Collins Police Services. If it is an emergency, please call 911.

Spin uses geofencing to regulate the speed and operations of e-bikes and e-scooters.

• E-bikes are limited to 20 mph and e-scooters are limited to 15 mph. In slow zones, the limit is 8 mph.
• Paved trails are no-ride zones for e-scooters, except Mason Trail (Mason Trail is under Streets management, other paved trails are under Parks management). The motor will cut out and an alarm will sound if you are on a no-ride trail. E-bikes are limited to 15 mph on paved trails.
• Soft-surface or dirt paths like those in natural areas are no-ride zones. 
• Some areas, like Foothills Mall, are no-ride zones. Some areas, like Downtown Fort Collins, are no-park zones.
• E-bikes and e-scooters are not allowed on Transfort city buses. Transfort passengers may bring personal scooters onboard buses if the scooter can be folded. The scooter must remain folded while on board the vehicle and placed in front of the passenger or under the seat. Scooters must not block aisles, exits or otherwise empty seating. They must also not encroach into other passenger areas or personal space.
• Earn $1 credit toward your next ride when you end your ride in a bike/scooter box.