Recreation Facility Closures
Please be aware of the following facility closures:
- Monday, May 5 through Sunday, May 11: Fort Collins Senior Center
- The Gym and Prairie Sage Rooms will remain closed until Tuesday.
- Monday, May 12 through Sunday, May 18: Foothills Activity Center
- Monday, May 12 through Friday, May 16: Pool and poolside locker rooms at EPIC. Note: There will be no hot water in all areas of the building during this time.
- For pool access, please consider visiting the Fort Collins Senior Center or Mulberry Pool during this time.
View all facility hours at fcgov.com/recreation/facility-hours.
Program Registration Unavailable 5/12 & 5/13
The online registration platform for recreation programs, WebTrac, is being upgraded!
As part of this update, registration will be unavailable from the evening of Monday, May 12, through Tuesday, May 13. If you have a household account, you can expect to receive an automated email on May 12 asking to verify your email address. Please follow all steps listed in the email to verify your account in the new system. Thank you for your patience and understanding as we work to enhance your registration experience.
Summer Staffing and Levels of Service#
While we're well into the summer season, the City of Fort Collins Recreation Department is working diligently to provide world-class service to the community. Unfortunately, here in Fort Collins, and across the country, parks and recreation departments are struggling to hire staff to keep facilities and programs running at normal levels.
How is recreation responding?
To address the ongoing staffing challenges in the department, while actively recruiting for summer programs, Recreation staff have used a variety of tools to attract and hire qualified staff members. Some of the examples of tactics being employed across the department include:
- Working closely with the City’s recruitment specialist
- Advertising positions in a variety of local publications, websites and social media channels
- Visiting local university and college campuses for direct promotions and
recruitment of summer positions - Contacting professional colleagues and workforce resources to promote job
opportunities - Hosting job fairs
- Implementing wage increases, hiring and retention bonuses, paid training and
other types of incentives to attract staff
Looking ahead
As all Recreation programs/facilities require staff to keep open, the Recreation Department has developed staffing plans and levels of service impacts should staff shortages occur throughout the summer.
For example, if the staffing level is at “green”, that area will function at full capacity. However, if the staffing level is “red”, there may be program cancellations or facility closures activated until the staffing issue is resolved.
Level of Service Adjustments by Area#
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Overview#
During summer months, Recreation relies on seasonal lifeguards to safely staff pools across all aquatic facilities. As the availability of summer lifeguard staff has declined, Recreation has developed appropriate response plans to keep as many pools open as possible while maintaining the safety of patrons at all times.
Outlined below are the required staffing levels needed to keep facilities open, and the adjusted levels of service that may occur if staff is not available to adequately maintain coverage.
These are estimates, with the intention to attain the highest levels of service whenever possible.
Lifeguards Required to Staff all Recreation Pools (June-August): 70 guards minimum
Green Zone: Minimal impacts to service
Staff available: Approximately 70+ guards
Service Level Impacts: All pools facilities are open and programs running without any
restrictionsYellow Zone: Moderate impacts to service
Staff available: 31-70 guards
Service Level Impacts:
- Sporadic facility closures based on staff availability. Most likely closures will occur during the mid-day hours.
- Therapy pool, hot tub, and learn to swim pool closed during most hours, open only during peak times.
- Reduced time allocated for pool rentals.
- Pools will be closed in the following order from first closed to last closed:
- Mulberry Pool
- EPIC Therapy and Wader Pool
- Senior Center Pool
- EPIC Main Pool
- City Park Pool
Red Zone: Major impacts to service
Staff available: Less than 30 guards
Service Level Impacts:
- All indoor pools closed during the daytime hours
- City Park pool will have reduced hours (To Be Determined based on staff available)
- Twilight swim and rentals not available at City Park Pool
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Overview#
During summer months, Recreation staff provide a variety of youth programs and childcare options for the community. Staffing levels must be maintained to meet licensing requirements, as well as ensure the safe administration of programming throughout the summer months.
Green Zone: Minimal impacts to service
Staff available: 40 or more
Service Level Impacts: Full operation of youth programs at multiple locations
Yellow Zone: Moderate impacts to service
YELLOW ZONE: Moderate impacts to service
Staff available: 21-40
Service Level Impacts:
- Classes combined
- Full-time staff moved to classrooms, which will result in not being able to adequately
respond to behavior issues, building needs, or other issues as needed outside of the
classroom - Field trips may be CANCELED
- Some programs such as lunch delivery CANCELED
Red Zone: Major impacts to service
Staff available: 20 or less
Service Level Impacts:
- Class/camp cancellations
- Staff will be moved around to best address safety and immediate needs
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Overview#
Facility attendants and clerical aides are critical to keeping facilities clean, safe, accessible and ready for use by user groups, renters, and daily guests. Outlined below are levels of service based on available staffing.
Green Zone: Minimal impacts to service
Facility Attendants available: 28+
Service Level Impacts: All facilities are open without interruptionClerical Aides: 27 or more, plus 4 full-time staff
Service Level Impacts: All facilities open without interruption, positions are doubled up during peak times, able to quickly serve customers and assist coordinators as issues ariseYellow Zone: Moderate impacts to service
Facility Attendants available: 16-28
Service Level Impacts:- Limited-to-no facility attendant support during open hours
- Limited cleaning of facilities
- Room setups not available (becomes responsibility of renter or programmer)
Clerical Aides available: 20-27, plus 4 full-time staff
Service Level Impacts:- All facilities open without interruption, positions are not able to double up during all peak times so customer wait times are increased
- Sometimes unable to assist full-time programming staff in a timely manner
- Not able to staff swim lesson times
- Full-time programming staff is needed to help staff occasionally on weekends and during vacation periods to keep facilities open. This results in lower customer service levels in other program areas.
Red Zone: Major impacts to service
Facility Attendants available: 16 or less
Service Level Impacts:- After hour rentals eliminated.
- Not able to staff all facilities at certain times causing sporadic facility closures.
- Full-time programming staff is needed to help staff occasionally on weekends and during vacation periods to keep facilities open. This results in lower customer service levels in other program areas.
Clerical Aides available: 20 or less, plus 4 full-time staff
Service Level Impacts:- Not able to staff all facilities at certain times causing sporadic facility closures.
- Shortened hours of operation at facilities during the week due to lack of opening and closing positions.