- Contact the Mediation Program to find out if your conflict qualifies for mediation.
- The Mediation staff will contact the other people involved in your conflict to invite them to mediation.
- If they’re willing, Mediation staff will schedule a 2-hour session in a City meeting room with you, the other involved people, and a volunteer mediation team.
- You’ll receive materials from the Mediation staff to help you prepare for the session.
- The mediators explain the process and the ground rules.
- You and the other involved people will each have time to describe the conflict from their own perspective, one at a time, without interruption.
- Once stories have been shared, you and the other involved people will switch focus to the future & discuss any ideas about potential solutions.
- If you and the other involved people reach an agreement, mediators can type it up for review & signing.
- If the mediation doesn’t result in an agreement, your options include scheduling time for an additional session, leaving the situation as-is, or pursuing the conflict further in court.
- The City’s Mediation office does not enforce mediation agreements. It’s up to you to follow through with the terms of the agreement.
- If you feel the other mediation participant is not complying with the agreement, you can request another mediation to clarify or change the terms.
- If the problem is still unresolved, you may also choose to go to court. Mediation agreements are admissible in court and courts usually treat a mediated agreement as binding and enforceable.