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Community Mediation Program#

Community Mediation Program

The City provides a free and confidential Community Mediation Program to help Fort Collins residents in conflict.  Mediation is a dispute resolution process that is an alternative to hiring lawyers, going to court, calling enforcement agencies, or allowing the conflict to escalate.  The Program provides a team of professionally trained volunteer mediators to guide the process and help people resolve the conflict in a civil and respectful way. 

City staff will determine if your situation is appropriate for mediation; in most cases, participation in mediation is voluntary.

What types of conflicts can be mediated?highlight_off

The City’s Community Mediation Program can help Fort Collins residents in the following areas:

  • Landlord/tenant (security deposits, leases, etc.)
  • Neighbor (noise, pets, parking, etc.)
  • Property maintenance (fences, trees, weeds, etc.)
  • Roommates or housemates
  • HOAs
  • Animal control tickets referred by Municipal Court

While private mediators can help address almost any type of conflict, the City’s program does not offer divorce or child support mediation.  If you’re not sure if your specific situation will qualify, contact us and ask!

What happens during mediation?highlight_off

Everyone is able to share their side of the story, brainstorm various options, and suggest workable solutions.  The process allows you to actively create a long-term solution that works for everyone involved. 

What do the mediators do?highlight_off

Mediators are neutral third parties who do not take sides & do not advocate for one side or the other.  Also, mediators cannot give legal advice. They listen, reflect back what they’re hearing each side say, and help keep the conversation civil and productive. If you reach an agreement, the mediators will type up the terms of the agreement for all parties to sign.

When and where do the mediation sessions take place?highlight_off

We schedule mediation sessions for a 2-hour block of time in a safe, neutral City meeting room at a time that works for both you and the other involved people.

Who attends the mediation session?highlight_off

The attendees will be three volunteer mediators, you, any other involved people, and any pre-approved support persons.

How do I start the process?highlight_off

Call the Mediation Program at 970-224-6022 or email us at

What happens if I’ve been referred by Municipal Court?highlight_off

Once the referral is received, City staff will review to see if your case is eligible for mediation.  If eligible, you’ll be charged a mediation fee and receive instructions for next steps.