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Out of an abundance of caution, and to limit the potential spread of COVID-19, the City of Fort Collins is acting on direction from state leadership and public health partners and has closed all cultural facilities. We are working with state and local officials to determine a plan for reopening and will communicate details as soon as possible. Thank you for your patience as we navigate this unprecedented time.

For current updates visit: https://www.fcgov.com/eps/coronavirus

Refund Policy

Admissions

Timed admissions tickets may be exchanged within 30 days of their purchase for another date and time.

Special Event Tickets

There are no refunds or exchanges on any special event tickets. Tickets will not be replaced if lost, stolen or unused. Tickets are not refunded for any inclement weather, including but not limited to snow, hail, wind, rain, mud or extreme temperatures. Refunds will not be given for dissatisfaction with any event, as opinions are subjective.  Plants purchased at our Spring Plant Sale are final and will not be refunded.  Event ticket purchases are non-transferable to another event or Gardens education class. 

Adult and Youth Education Classes

The Gardens on Spring Creek requires 72 hours for a full refund of class fees. If you are unable to attend, please consider your class payment as a tax-deductible donation. If class is cancelled by The Gardens on Spring Creek for any reason, a full refund will be issued.

Youth Camps

The Gardens on Spring Creek requires a two week notice for a full refund of camp fees. If camp is canceled by The Gardens on Spring Creek for any reason, a full refund will be issued.