Electric Scooters are Here!
The City of Fort Collins and Colorado State University (CSU) are proud to announce that we are partnering with Bird for a 12-month e-scooter share pilot program. Bird, the founder of shared e-scooters, began offering its safety-focused, environmentally friendly service via the Bird app to Fort Collins and the CSU campus on October 23, 2019.
Bird, the City and CSU will lead an ongoing e-scooter safety education campaign to familiarize the community with the rules of the road and best practices for responsible use of Bird.
In spring 2020, the City and CSU agreed to extend Bird’s pilot period contract through Dec. 31, 2020, to allow more time to gather ridership data, analyze program successes and challenges, and allow for the arrival and launch of Bird’s latest e-scooter model: Bird Two.
Bird can be reached via email (PGFjbGFzcz0=">aGVsbG9AYmlyZC5jbw==) or phone (1-866-205-2442) for any questions or concerns about the program or service. Individuals can also report any poorly parked Birds or damaged Birds to the company through Community Mode, an in-app reporting feature available to anyone who has the Bird app downloaded.
To learn about additional exciting work the City is doing to promote electric vehicles and implement the Electric Vehicle Readiness Roadmap, visit fcgov.com/evrr.
Bird Launches Bird Two in Fort Collins
On Monday, August 24, 2020, Bird launched its best and latest model, Bird Two, in Fort Collins. After initially rolling out the Bird Two in San Francisco, Yonkers, and Bordeaux this year, Fort Collins is the next city to receive the new Bird Two e-scooters.
“The City of Fort Collins is excited to continue its partnership with Bird and to welcome the launch of the Bird Two e-scooter, an innovative new model that provides Bird users with an even safer, more enjoyable, and sleeker ride that allows users to maintain an appropriate social distance,” said Amanda Mansfield, City of Fort Collins and FC Moves.
“With each new generation of electric vehicles we bring to Fort Collins, fewer riders have a need to get in a car. Bird Two continues this trend with industry-leading performance, range, and safety features, allowing our riders to replace even more of their car trips with micromobility,” said Arthur Ortegon, Government Partnerships at Bird.
Bird Two highlights include:
- Longer Lasting Battery:
- To help riders get where they need to go and to avoid impact from extreme weather temperatures, Bird completely re-engineered the Bird Two battery. This first of its kind battery management system allows Bird Two to operate even more safely and with performance optimized for significant temperature variations.
- Autonomous Damage Sensors:
- Inspired by the advanced diagnostic technology found in automobiles today, Bird Two features self-reporting damage sensors. With these sensors, Bird mechanics can more easily and rapidly address aspects of the vehicle that need attention and rapidly remove them from the road until they are repaired.
- “Connected” Scooter:
- The Bird Two is the latest generation smart scooter that utilizes sensors and machine learning to self-diagnose and report nearly 200 unique events, such as potentially dangerous humidity changes in the battery encasement.
- Seamless Design Increases Safety:
- To increase safety, the design and engineering team at Bird worked to ensure that Bird Two was seamless. The absence of excessive exposed screws helps create a more sleek design while also reducing injuries and vandalism.
- Industrial-grade Anti-Tipping Kickstand:
- Bird Two features an industrial-grade anti-tipping kickstand that is uniquely designed to withstand the elements of the shared micro-mobility market while reducing the chances of a vehicle being knocked over when parked. Early data indicate the new kickstand results in the Bird Two being upright 99.4% of the time.
- Theft Prevention Encryption:
- Building on Bird’s proprietary operating system that powers the brain of each of its vehicles, Bird Two includes enterprise-level anti-theft encryption. The added encryption helps deter theft and protects riders from potentially malicious hacks that other e-scooter operating systems are susceptible to.
- Puncture Resistant Tires:
- With nearly two years of operational data, Bird determined that flat tires resulting from poor road infrastructure and sharp objects found on city streets caused a decrease in the reliability of vehicles and lead to time-intensive repairs. Bird Two builds on these findings and features puncture-resistant tires that not only deliver riders a more reliable and comfortable ride but will decrease repair and maintenance demands.
For more information, visit two.bird.co
Frequently Asked Questions
- What are the operating hours for Bird e-scooters?
- What are the rules of the road that Fort Collins Bird riders should know before they take their first ride?
- What is Bird?
- How do riders access Bird?
- How much will it cost riders?
- What is Bird’s maximum speed?
- Where can students ride?
- Does Bird have an equity plan?
- Are e-scooters actually sustainable?
- How can I contact Bird about poor e-scooter parking and operation?
Bird is made aware of an incorrectly parked e-scooter through the following mechanisms:
• The battery drops below a certain threshold and Bird staff are informed that it needs to be retrieved, re-charged, and re-balanced in the correct parking area.
• A community member reports the violation to Bird via app, phone, or email (instructions on the e-scooter) or emails staff liaison Amanda Mansfield (YW1hbnNmaWVsZEBmY2dvdi5jb20=) and she reports to Bird.
When either of the above occurs, a Bird staff member will be sent out to pick the e-scooters up and place them in a correct location. The contract dictates that the maximum amount of time it is supposed to take Bird to retrieve a scooter after a report is 2 hours. Additionally, Bird is contractually obligated to re-balance the majority of their e-scooters throughout the day and by 5 a.m. every morning.
Bird can be reached via email (aGVsbG9AYmlyZC5jbw==) or phone (1-866-205-2442) for any questions or concerns about the program or service. Individuals can also report any poorly parked Birds or damaged Birds to the company through Community Mode, an in-app reporting feature available to anyone who has the Bird app downloaded.
Report a Safety Concern
We would like to know if you've experienced a near-miss or a safety concern related to electric scooters in Fort Collins. Please use the link below to submit this information using Access Fort Collins. If you have been involved in a crash or if this is an emergency, please contact Fort Collins Police Services. If it is an emergency, please call 911.