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Fort Collins is a 24 hour, 365 day a year operation, and is the Public Safety Answering Point (PSAP) responsible for answering all 911 calls which originate from within the Poudre Fire Authority (PFA) and Wellington fire districts as well as non-emergent telephone lines coming into Fort Collins Police Services. The dispatch response area covers over 2,000 square miles and a population of over 180,000.
FC911 primarily dispatches calls for service for Fort Collins Police Services (FCPS), Poudre Fire Authority (PFA), and University of Colorado Health Ambulance (UCH). Additionally, the center dispatches for the Wellington/Waverly Volunteer Fire Department and the Platte River Fire Department.
The center is staffed during most hours with a minimum of 4 dispatchers on duty. Our authorized staff consists of one Communications Manager, 6 Dispatch Supervisors and 28 Emergency Services Dispatchers.