Contact Information Contact Information
Dept Head: Lt. Jim Byrne
COVID-19 Email Updates COVID-19 Email Updates
Facility Reopening Updates
The City started to reopen some facilities to the public and is following a phased approach based on the latest available guidance and regulations from health officials and the State of Colorado. Not all buildings and amenities have reopened, but the City remains committed to providing customer service during this time. Please visit fcgov.com/cityservices to find the department or program needed, as well as department phone and email contacts.
Face coverings are required in all buildings, and the public is expected to observe physical distancing as much as possible.
The following parks and recreation facilities, programming, and amenities are open/resumed with special hours and operations in place to maintain public safety.
- Many park amenities are open, including playgrounds, dog parks, skate parks, in-line skate rink, BMX track and bike courses, and basketball courts. Tennis courts, disc golf courses, pickleball courts, racquetball courts, archery rage, and horseshoe pits are also open along with park open space and trails. Visit fcgov.com/parks for more information, and follow any posted signage when visiting a park.
- Golf courses are open, including driving ranges, onsite restaurants and patios, pro shops, league play, club rentals, and group lessons. Visit fcgov.com/golf for more information.
- Select Recreation facilities and programs are open. Visit fcgov.com/recreation for up-to-date information regarding facility status and activity schedules.
- The Gardens on Spring Creek are open with safety measures in place. Prior to entering, guests must purchase an admissions ticket or make a member reservation online for a specific date and time to visit. Tickets will not be available onsite. Visit fcgov.com/gardens/admissions for more information.
- The Museum of Discovery is open and FREE to the public until January 10, 2021. Reserve tickets in advance and review this information before visiting.
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Natural Areas sites are open, rangers are on-duty and the community is encourage to enjoy and steward these treasured places.
- Natural Areas' headquarters, Nix (1745 Hoffman Mill Rd) is closed to the public but staff remains available via phone and email.
- Natural Areas picnic shelters that accommodate less than 50 people are open on a first-come, first-served basis. Reservations will not be accepted at Gateway Natural Area’s picnic shelters until further notice.
- Primrose Studio is currently closed to the public. We are not accepting reservations for Primrose Studio for the remainder of 2020.
- Learn more about open areas and activities at fcgov.com/naturalareas
The City remains committed to providing customer service during this time. Please visit fcgov.com/cityservices to find the department or program needed, as well as department phone and email contacts. Additional customer service resources are available to assist community members in doing business with the City.
- 281 N. College Ave., including the Development Review Center, reopened June 15 and is open Monday through Thursday from 9 a.m. to 4 p.m. Entrance to the building will be from College Avenue, and visitors are asked to follow directional signs posted inside the building. All virtual services continue to be available, and the City encourages that option if possible. For in-person service, appointments are recommended as response times may be longer and all services may not be available in person. Contact information for the Development Review Center can be found at fcgov.com/developmentreview/. All other appointments can be scheduled by contacting a department directly.
- Board & Commission Meetings: City boards and commissions have been asked to cancel all meetings through the end of April with exceptions for boards with quasi-judicial or essential business. However, those boards may still cancel meetings as workloads permit. For more information and for a full list of board and commission meeting cancellations, visit fcgov.com/cityclerk/boards.
- Business Support: The Economic Health Office is managing resources and support for local businesses. For details, visit fcgov.com/business.
- City Council: The City strongly urges remote viewing and participation for City Council meetings, except for those persons for whom remote viewing is not a workable option. The City will offer a remote participation options whenever possible
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The Lincoln Center reopened in a limited and safe capacity as of Monday, July 6. The Lincoln Center can accommodate small-scale meetings and events of up to 50 people with physical distancing in place. The indoor and outdoor event spaces are available for rental and future usage. Inquiries can be made by calling 970.221.6733 or emailing bGNyZW50YWxzQGZjZ292LmNvbQ==.
- The Box Office reopened and resumed regular operating hours (Tue–Sat, 12 p.m.– 6 p.m.) as of Tuesday, July 7. All other access into The Lincoln Center is restricted and limited to those attending a ticketed or scheduled event.
- Parking Services at 215 N. Mason St. reopened on June 15. Visitors should follow directional signs in the building.
- The Police Department lobby reopened Monday, June 29th. The lobby hours are Monday - Thursday, 8 a.m. to 4 p.m. To request a report or to make a report online, please visit www.fcgov.com/police/. If you need to request pickup of property related to a Fort Collins Police Services case, please call the Evidence Unit to make an appointment at (970) 221-6835.
- The buildings for the Streets Department at 625 9th St. and the Traffic Operations Department at 626 Linden St. will have front doors locked, but both buildings will be staffed during business hours as of June 15. Visitors will need to ring a doorbell to be let into either building.
- The Utilities Customer Service counter at 222 Laporte Av. reopened June 15. Phone service hours remain 7 a.m. to 7 p.m., Monday to Friday and 8 a.m. to noon on Saturday. Visitors should follow directional signs in the building. Full details on Fort Collins Utilities' response at fcgov.com/utilities/covid-19.
Facility closures include:
- Carnegie Center for Creativity
- City Park Pool
- Club Tico – open for Recreation programs and rentals only.
- Mulberry Pool
- Pottery Studio - open for Recreation programs and rentals only.
The City has enacted several emergency orders related to the coronavirus outbreak. The emergency orders are permitted under the City's ongoing local emergency proclamation. The orders are listed below:
- 2020-01: Emergency Purchases
- This order permits the City to make emergency purchases needed for coronavirus response.
- 2020-02: NACC Shelter
- This order allows the Northside Aztlan Community Center to be used as an emergency shelter
- Read the press release here.
- 2020-03: Fare Suspension
- This order suspends fare collection on Transfort.
- Read the press release here.
- 2020-04: Suspension of Utilities Disconnection
- This order suspends utility disconnections due to nonpayment or late payment during the local emergency.
- The order ended on July 6, 2020 (Termination Order). For more information, visit https://www.fcgov.com/utilities/covid-19.
- 2020-05: RV Camping
- This order temporarily allow people to occupy recreational vehicles parked on private property for living, working, or sleeping purposes in order to provide more options for social distancing and physical quarantine.
- Read the press release here.
- This order was updated to clarify that recreational vehicle includes other vehicles like campers and pop-up campers. (2020-5A)
- 2020-06: Drive Up Religious Services
- This order allows religious organizations to hold outdoor drive up services in which worshipers must remain in their enclosed vehicles.
- Read the press release here.
- 2020-07: Suspension of Enforcement of Some Parking Rules
- This order suspends the enforcement of some non-safety related parking rules.
- Read the press release here.
- 2020-08: Suspension of Permitting for Temporary Signs
- This order allows essential businesses to post temporary banners or signs without a permit, as long as the business follows all other sign rules.
- Read the press release here.
- 2020-09: Outdoor Shelter at Heritage Park (Suspended)
- This order allows an outdoor shelter to be created at Heritage Park for those experiencing homelessness.
- Read the press release here.
- This order ended on April 28, 2020. (Suspension Order)
- 2020-10: Myrtle Street Shelter
- This order allows a building on Myrtle Street to be used as a shelter for those experiencing homelessness.
- Read the press release here.
- 2020-11: Yard Waste Collection
- This order allows solid waste providers to delay curbside residential yard waste collection until June 1.
- Read the press release here.
- 2020-12: Transfort Services
- This order allows Transfort to change routes, service frequency, and fare pricing to respond to ongoing fluctuations in ridership and the needs of the City.
- Read the press release here.
- 2020-13: Contractor Licensing Changes
- This order temporarily allows applicants for contractor licensing to use certification from the 2009 version of the International Building Code to apply for licenses with the City.
- Read the press release here.
- 2020-14: Seasonal Overflow Shelter Exemption
- This order allows the Community of Christ church on Oak Street to be used as a shelter outside of the normal November to April seasonal timeframe.
- Read the related press release here.
- 2020-15: Face Covering Requirement
- This order requires the use of face coverings in most buildings open to the public.
- This order was amended on May 5 and May 28, 2020. See the most recent amended order here.
- 2020-16: CDBG Process
- This order allows for an expedited process for the disbursement of Community Development Block Grant Funds allocated for coronavirus-related relief.
- Read the press release here.
- 2020-17: Temporary Outdoor Expansion Permits
- This order allows some businesses to operate temporary outdoor dining and retail areas in the public right-of-way.
- Read the press release here.
- 2020-17A: Temporary Outdoor Dining
- This order continues temporary outdoor dining and retail as long as emergency orders are in place (enacted Sept. 25, 2020).
- Read the press release here.
- 2020-18: Extending and Amending the Face Covering Requirement
- This order updates 2020-15, and extends the face covering requirement indefinitely, with exemptions.
- Read the press release here.