Skip to main content

Emergency Preparedness and Security

The City remains committed to providing customer service during this time. Please visit fcgov.com/cityservices to find the department or program needed, as well as department phone and email contacts. Additional customer service resources are available to assist community members in doing business with the City.

  • 281 N. College Ave., including the Development Review Center, is open Monday through Thursday, 9 a.m. to 4 p.m. (closed 12 p.m. - 1 p.m.). All virtual services continue to be available, and the City encourages that option if possible. Contact information for the Development Review Center can be found at fcgov.com/developmentreview/
  • Business Support: The Economic Health Office is managing resources and support for local businesses. For details, visit fcgov.com/business.  
  • City Council: City Council regular meetings are currently be conducted virtually. For remotely participation options and up to date information visit fcgov.com/council
  • Parking Services at 215 N. Mason St. is currently open Monday - Friday. Learn more at fcgov.com/parking.  
  • The Police Department lobby is open Monday - Thursday, 8 a.m. to 4 p.m. To request a report or to make a report online, please visit www.fcgov.com/police/. If you need to request pickup of property related to a Fort Collins Police Services case, please call the Evidence Unit to make an appointment at (970) 221-6835. 
  • Streets Department is currently open, Monday - Thursday, 8 a.m. - 5 p.m.
  • The Utilities Customer Service counter at 222 Laporte Ave is currently open Monday - Thursday, 8 a.m. - 5 p.m. Customers are encouraged to pay bills online or over the phone. More information at fcgov.com/utilities/covid-19

Facility closures include: 

  • The Lincoln Center
  • Carnegie Center for Creativity 
  • City Park Pool
  • Club Tico – open for Recreation programs and rentals only.
  • Mulberry Pool 
  • Pottery Studio - open for Recreation programs and rentals only.

The City has enacted several emergency orders related to the coronavirus outbreak. The emergency orders are permitted under the City's ongoing local emergency proclamation. The orders are listed below:

  • 2020-01: Emergency Purchases
    • This order permits the City to make emergency purchases needed for coronavirus response.
  • 2020-02: NACC Shelter
    • This order allows the Northside Aztlan Community Center to be used as an emergency shelter
    • Read the press release here.
  • 2020-03: Fare Suspension
    • This order suspends fare collection on Transfort.
    • Read the press release here.
  • 2020-05: RV Camping
    • This order temporarily allow people to occupy recreational vehicles parked on private property for living, working, or sleeping purposes in order to provide more options for social distancing and physical quarantine.
    • Read the press release here.
    • This order was updated to clarify that recreational vehicle includes other vehicles like campers and pop-up campers. (2020-5A)
  • 2020-06: Drive Up Religious Services
    • This order allows religious organizations to hold outdoor drive up services in which worshipers must remain in their enclosed vehicles. 
    • Read the press release here.
  • 2020-10: Myrtle Street Shelter
    • This order allows a building on Myrtle Street to be used as a shelter for those experiencing homelessness.
    • Read the press release here.
  • 2020-11: Yard Waste Collection
    • This order allows solid waste providers to delay curbside residential yard waste collection until June 1.
    • Read the press release here.
  • 2020-12: Transfort Services
    • This order allows Transfort to change routes, service frequency, and fare pricing to respond to ongoing fluctuations in ridership and the needs of the City.
    • Read the press release here.
  • 2020-13: Contractor Licensing Changes
    • This order temporarily allows applicants for contractor licensing to use certification from the 2009 version of the International Building Code to apply for licenses with the City.
    • Read the press release here.
  • 2020-14: Seasonal Overflow Shelter Exemption
    • This order allows the Community of Christ church on Oak Street to be used as a shelter outside of the normal November to April seasonal timeframe.
    • Read the related press release here.
  • 2020-15: Face Covering Requirement
    • This order requires the use of face coverings in most buildings open to the public.
    • This order was amended on May 5 and May 28, 2020. See the most recent amended order here
  • 2020-16: CDBG Process
    • This order allows for an expedited process for the disbursement of Community Development Block Grant Funds allocated for coronavirus-related relief.
    • Read the press release here.
  • 2020-17A: Temporary Outdoor Dining
    • This order continues temporary outdoor dining and retail as long as emergency orders are in place (enacted Sept. 25, 2020).
    • Read the press release here