The Fort Collins Citizen Survey serves as a consumer report card for the City. Residents rate the quality of life, their satisfaction with community amenities and local government. Residents also provide feedback on what is working well and what is not, and identify priorities for community planning and resource allocation. The City started the survey in 2001 and compares results from year to year to see trends as well as compare Fort Collins to other jurisdictions across the nation and Front Range.
The City and the National Research Center work together to gather statistically valid data that is representative of the community. Key findings from the 2015 survey showed that Fort Collins continues to lead in areas like overall quality of life, feelings of safety and culture recreation. It also showed that transportation and affordable housing continue to be the greatest areas of concern. See the full report below.
2015 Citizen Survey
What can you learn?
The survey covers a variety of topics connected to the City’s seven strategic outcome areas.
- Community & Neighborhood Livability
- Culture & Recreation
- Economic Health
- Environmental Health
- High Performing Government
The community rates the community on a scale of “Very Good” to “Very Bad” on items such as:
- Overall, as a place to live
- Community acceptance of all people
- Safety in different areas of town
- Disaster response and other safety services
- Utilities such as drinking water and electric services
- Support of businesses
- Natural areas and other cultural opportunities
- Interactions with City staff
The reports include overall results in these areas and cross analyses of the data to show how different segments of the population feel about the community. For example, results can be compared by: respondent length of residency; age; race/ethnicity; and geographical area.
How do we use the results?
The results offer the City statistically valid information about how things are going from the public’s viewpoint. It helps illuminate opportunities for improvement, strengths, and how to create more effective communication. Since the results can be viewed by respondent characteristics, this also allows for better planning around inclusivity, equity and diversity
When is the next survey?
The next survey will be sent out in September/October of 2017 to thousands of households throughout Fort Collins including CSU students. The City will receive the results and start publicizing the information by the end of the year. Starting in 2017, the survey will move from biennial to annual creating more data points and opportunities for public input.
Contact us if you have questions or are interested in a presentation about the results for your organization.