Customer Focused, Operationally Excellent
Our mission is to provide exceptional, innovative, and customer-driven technology services that enable the business of City government to be conducted with excellence. The City of Fort Collins proudly recognizes the role information technology plays in fulfilling the City's mission of delivering exceptional municipal services for an exceptional community. Our IT Department works in partnership with departments and service providers to plan and implement technology solutions that address the needs of our customers, both internal and external.
The IT Department is pleased to share this summary of our 2014-2018 Strategic Plan (PDF 384KB).
City of Fort Collins was recognized the Exceptional Customer Service Award by the Colorado Government Association of Information Technology in the spring of 2015.
The award was presented to the City of Fort Collins for the automation of utility service work orders. Through Service Oriented Architecture (SOA) technologies, and collaboration between members of the Utilities Customer Service team, Utilities IT staff and members of the City’s Web development team, the process for opening back office work orders to initiate new utility services or shut off services has been automated. This recently implemented automation process, combined with the Advanced Metering systems installed over the past few years, ensures a more streamlined process and faster service for the customer.
We're pleased to announce that the City of Fort Collins placed 7th in the 2014 National Digital Cities Survey Awards, presented by the Center for Digital Government.
The annual Digital Cities Survey recognized cities with best practices in public sector information and communications technology. The 2014 program focused on collaboration among cities, counties and regions. Open to all U.S. cities, the 2014 survey questions targeted which initiatives cities were most proud of in the areas of citizen engagement, policy, operations, and technology and data.
We're pleased to announce that the City of Fort Collins placed 7th in the national 2014 Best of the Web Achievement Awards, presented by the Center for Digital Government.
The annual Best of the Web (BOW) awards recognizes city, county and state governments for outstanding portals and websites, based on innovation, functionality, productivity and performance. The City of Fort Collins is one of three Colorado cities to be recognized in 2014.
The City provides the resources so you can follow City Council meeting and work session agendas, stream live meeting and work sessions, view archived and captured segments of these meetings and access voting results.
Are you interested in conducting business with the City of Fort Collins? Vendors have access to information about the types of business licenses required by the City of Fort Collins, the fees associated with those licenses, the type and amount of taxes that must be collected and paid along with the required forms, details about the deadlines and submittal processes.
The Mason Corridor is a five mile north-south byway within the city of Fort Collins which extends from Cherry Street on the north to south of Harmony Road. The corridor is centered along the Burlington Northern Santa Fe Railway property, located a few hundred feet west of College Avenue (US 287).
The Mason Corridor includes a new bicycle and pedestrian trail as well as a Bus Rapid Transit (BRT) system, known as MAX, in a fixed guideway for the majority of the corridor. Stations along the cooridor incorporate amenities that are similar to light rail, with low floor boarding platforms, sleek new busses, next bus arrival information, and pre-pay fare machines.
Residential and business customers can set up an account, start or stop services, review utilitiy rates and payment options, view their electricity and water usage and pay their bills. This site also provides information abou tays to reduce electricity and water consumption.
Looking for a public record? CityDocs holds more than 1 million documents dating back to 1889. Check here if you're looking for City Council agendas, ordinances and resolutions, engineering or purchasing documents. You'll also find links to Accounts Payable, Human Resources, Traffic, Utilities, Neighborhood and Building Services/Zoning and more.
GIS technology allows any type of spatially referenced information to be stored, analyzed and reproduced. The City's GIS data and services are an integral thread that runs throughout the organization, providing relevant services and products. This includes systems and applications, data services, maps, other presentation products, spatial analysis, integration, and general support of the organization in the use of GIS.