Poudre Emergency Communications Center offers an exciting opportunity to begin or continue an interesting and challenging career. We do not continually accept applications, but conduct the recruiting and hiring process as openings occur.
For information about the current recruitment status or process, call the City of Fort Collins Job Hotline at (970) 493-2489, and enter 161 when connected. We advertise openings in the Fort Collins Coloradoan and area newspapers. Position announcements, job descriptions and applications are available from the City of Fort Collins Human Resources Department.
PECC Emergency Services Dispatcher General Information
- type a minimum of 40 wpm,
- be able to use word processing computer programs,
- have a high school diploma or GED,
- be able to handling multiple tasks simultaneously, and
- work in high stress/emergency situations.
Dispatchers answer emergency and non-emergency phone calls, prioritize police, fire and medical calls, and determine and dispatch the appropriate response of emergency services’ personnel via radio and computer aided dispatch system.
All PECC dispatchers are both CPR and Emergency Medical Dispatch (EMD) certified. EMD protocol is used to determine appropriate responses of emergency personnel and provide citizens with pre-arrival instructions which may include critical instructions such as CPR or childbirth.
PECC dispatchers go through an extensive training program to become proficient at call taking, fire dispatching, and police dispatching. The training program takes approximately 32 weeks to complete.
Once trained, a dispatcher works four – ten hour shifts each week. The same shift is normally worked for three months. Dispatchers will bid for shift assignments once a year. Voluntary overtime is available and mandatory overtime is required occasionally. Dispatchers must carry a pager and are expected to respond during emergency situations, or other times as necessary.
PECC dispatchers are covered by City of Fort Collins employee benefits including a 401K retirement plan, optional 457 deferred compensation plan, vacation and other leave opportunities, health insurance and optional dental, vision and life insurance. For additional information on benefit packages, contact the City of Fort Collins Human Resources (970-221-6535).
PECC also offers a lateral hiring package for individuals that have public safety dispatch experience. Lateral pay ranges may be provided to candidates that meet specific criteria such as working in a comparable size department; having specific years of experience in Police, Fire and Medical dispatch; Emergency Medical Dispatching experience and other job related skill requirements to include Training Instructor/Officer.
For more information about becoming a PECC dispatcher, call 970-221-6540.