City News

Welcome to City News. In this issue you'll learn about The Gardens on Spring Creek's signature holiday event, how you can find out when Connexion service will be available in your neighborhood, and an opportunity to help your neighbors in need. Thanks for reading.

- Darin Atteberry, City Manager

Garden of Lights, Dec. 13-29

As one of Northern Colorado’s holiday traditions, Garden of Lights is expanded and enhanced in 2019. Stroll through the whimsically decorated and twinkling Gardens lit by hundreds of thousands of LED lights at The Gardens on Spring Creek, 2145 Centre Ave., Dec. 13-29 (excluding Dec. 25). The show runs 5-9 p.m. each evening.

With a route that has doubled in size, you'll see all the tried and true creatures from years past in addition to a new and not-to-miss animated Color Blossom Show, which is planned to light up the Great Lawn -- 700 lighted blossoms will dance along the lawn, adding a new spectrum of vibrant colors and movement.

Opportunities to visit with Santa, listen to carolers, visit reindeer and dog troupes, along with other discoveries are sure to liven the spirit of the holidays. Admission is $8-$11 per person. Children under two years are free. Tickets are available in advance online, via phone, or by visiting The Gardens. Note: The Butterfly House is closed during Garden of Lights.

Info & Tickets

When will Connexion come to my neighborhood?

We are excited to provide gigabit speed internet, phone and live TV service in Fort Collins and are working as quickly and as diligently as possible to install our all-fiber network!

The first signs that Connexion is coming to your neighborhood are flags and water-soluble spray paint. These mark current utility lines. Engineers request to have utilities marked out so that they can design our new fiber-optic network around them. It’s critical to ensure any work done does not negatively impact electricity, water, stormwater or natural gas lines. Please keep in mind that the flags may be there a few weeks prior to work being done.

Next, Connexion crews and contractors will hang door tags on each home. The door tag lets you know that Connexion crews will be in your neighborhood soon and provides a phone number to call if you have questions or concerns. Keep an eye out for one of these on your door! We also post weekly notifications to impacted neighborhoods on

Finally, when a neighborhood is ready for service to be turned on, we will notify residents directly with a second door hanger (unless you have a No Soliciting sign), an email and a postcard. To ensure you receive an email, visit and enter your name and address in the form at the bottom of the page. We will contact you as soon as service is available!

Sign Up for Notifications

Helping families in need

Jim worked his entire life and retired planning to live modestly. But when his wife had a medical crisis, their finances were wiped out and life as they knew it was turned upside down.

“We were getting back on our feet on a small income, but we fell behind on our utility bills and couldn’t get out of that hole,” Jim said.

In his time of need, Jim turned to Fort Collins Utilities and Energy Outreach Colorado for help. Through help from the Payment Assistance Fund, Jim and his wife were able to catch up on their overdue utility bill and get back on track.

“The program helped us get caught up [on our electric bill] and we are more stable now,” Jim said.

Jim and his wife are not alone in their struggle. With increasingly high housing costs, unexpected medical crises and life’s regular curveballs, many local families and individuals struggle to pay their electric and water bills. Often, the need for assistance exceeds the available resources and people are turned away. Because of this, we are asking for your help.

You can help those in need with a monthly or one-time donation to Utilities’ Payment Assistance Fund. One hundred percent of donations assist families and individuals in our community. Every donation is matched dollar-for-dollar by Energy Outreach Colorado, so your gift goes further. All donations, no matter the size, make a difference.

How to Donate:

By mail: complete and return the Payment Assistance Fund envelope in your November Fort Collins Utilities bill


In person: 222 Laporte Ave.



Free Christmas Tree Recycling: Dec. 26-Jan. 20

From Dec. 26 through Jan. 20, Fort Collins residents can recycle their live Christmas trees free of charge.

Before dropping off, all items must be removed from the tree including lights, wires, hooks, ornaments, tinsel and fake snow.

Drop off trees at the following locations:

Collected trees will be chipped into mulch that will then be used for City landscaping projects and made available to the public year-round at the Timberline Recycling Center and Gardens on Spring Creek. All mulch is free of charge.

After Jan. 20, residents can recycle their tree at the City’s Timberline Recycling Center and other local drop-off locations for a fee. Artificial trees in good condition can be donated to local thrift stores.

Learn More

2020 Utility Rates

As a locally owned, not-for-profit utility, Fort Collins Utilities is committed to delivering safe, reliable and competitively priced electric, water, wastewater and stormwater services.

Our prices are based on the costs associated with serving our customers and are adjusted through bi-annual, cost-of-service studies. We do not make a profit on the services we provide. Funds received are invested into our infrastructure and operations to maintain and continually improve our systems.

Rates provide the funding needed for ongoing maintenance, infrastructure improvements and capital projects throughout our community.

Residential Rates

  • Electric: 5.2% increase for electric distribution infrastructure improvements
  • Water: 0.4%-0.9% increase based on cost-of-service model updates (varies by rate class)
  • Wastewater: -0.6%-1.4% adjustment based on cost-of-service model updates (varies by rate class)
  • Stormwater: 2% increase for infrastructure improvements to continue to minimize flood hazards

Commercial Rates

Learn about commercial rates and how to manage costs at

For more information, visit, email, call 970-212-2900 or V/TDD 711.


Learn More

How should the City allocate HUD funding?
Over the next several years, the Department of Housing and Urban Development is expected to invest nearly $9 million in Fort Collins. These funds can be used for affordable housing, homeless and supportive services, and economic and community development. To weigh in on how you think the City should allocate these federal dollars, visit to complete a brief survey. It will be open through mid-December and is available in both English and Spanish.
Take the Survey

Volunteer Services Program receives Service Enterprise Certification

The City of Fort Collins has been named a Colorado Service Enterprise certified organization, joining a prestigious group of nonprofit organizations that strategically engage volunteers to effectively deliver programs and services. Fort Collins is the third city in the country to receive this certification.

Service Enterprise helps organizations engage and manage volunteers more effectively to meet community needs. In 2018 more than 10,000 residents volunteered across 30 City of Fort Collins departments, donating more than 153,000 hours, which had an economic impact of $3.8 million.

“The City has relied heavily on volunteers since 1984 to help deliver high-quality services,” said Volunteer Services Program Manager Sue Schafer. “Volunteers work in every part of the City—from youth sports to community mediation—sharing their time, talents and expertise. The Service Enterprise Certification recognizes the skill and dedication of our volunteers and gives our program the national recognition it deserves.”

Through the Service Enterprise Initiative’s assessment, the program has increased communication and collaboration among volunteer managers across the City to share best practices, generate ideas, and develop a common approach to engaging volunteers throughout the organization. The City is also actively working to identify and reduce barriers to participation for prospective volunteers in order to increase access and diversity among the City’s volunteer pool.

To learn how you can volunteer with the City, visit

Learn More

Halligan Water Supply Project Draft EIS Release
The draft Environmental Impact Statement (EIS) for the Halligan Water Supply Project now is available at or at the Poudre River Public Library District's Old Town and Harmony libraries, and the CSU Morgan Library. The U.S Army Corps of Engineers is accepting feedback on the draft EIS through Jan. 26, 2020.

There will be an open house and public hearing for the project Jan. 13 at the Drake Centre, 802 W. Drake Rd.
  • 5:30-7 p.m. -- Open House: attendees can learn about the project and ask questions of representatives of the Corps, their contractors and Fort Collins Utilities.
  • 7-8:30 p.m. -- Public Hearing: public officials or individuals wishing to make a public statement to the Corps will be given three minutes each to speak.
All written comments must be submitted to or mailed to:

Mr. Cody Wheeler, Regulatory Project Manager
U.S. Army Corps of Engineers
Denver Regulatory Office
9307 S. Wadsworth Blvd.
Littleton, CO 80128
Learn More

Electric and Water Billing History

Due to limited space on utility bills, we are not always able to show a full year of billing history. To learn more about your historical electric or water use, view our self-service portal at, email, call 970-212-2900 or V/TDD 711. When the new billing system is in place next year, bills will include bar charts showing current energy and water use, as well as comparison use for past 12 months.


Our Climate Future Community Conversation - for Residents
Dec. 4, 6-7:30 p.m.
Wolverine Farm Letterpress & Publick House, 316 E. Willow St.

Our Climate Future Community Conversation - for Businesses/Organizations
Dec. 10, 9-10:30 a.m.
Colorado River Room, 222 Laporte Ave.

View City Event Calendar

Communications & Public Involvement Office
215 N Mason St
Fort Collins, CO 80524