At Fort Collins Connexion, we are committed to providing our customers with the highest quality services – gigabit-speed internet, phone and live TV – at competitive prices.
We also believe in transparency, which is why we are sharing more information about what you will find on your monthly bill. Listed under phone and video services on your bill, you will see taxes and fees collected by Connexion. (There are no taxes and fees on internet).
Taxes are imposed by federal, state, local, and municipal governments, and vary based on where you live and the services you receive. Certain surcharges, such as mandated 911 surcharges, also fall under this category. We are required to bill you directly for those charges on behalf of the relevant authority.
Similarly, assessments are billed on behalf of the government and collected through customer fees. The Federal Universal Service Fund surcharge is an example of one of those fees, with the amount calculated as a percentage of the bill.
Fees collected by Connexion, such as the Access Recovery Charge, are authorized by the Federal Communications Commission (FCC), while other fees may be used by Connexion to defray the cost of providing a particular service.
Below is a list of common fees, taxes and other charges, along with their explanations.