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Utilities

Tip #157

Insulate pipes-hot and cold-that connect vertically to your water heater.

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Fort Collins Utilities is an equal opportunity residential and commercial utility service provider. We do not discriminate in the terms, conditions or provision of services based on race, color, religion, sex, disability, familial status or national origin.


Fort Collins Utilities es una empresa proveedora de servicios públicos residenciales y comerciales con igualdad de oportunidad. No discriminamos en los términos, las condiciones o la provisión de servicios en base a raza, color, religión, sexo, discapacidad, estatus familiar o nacionalidad de origen.

Online


e-Bill offers customers an easy-to-use, convenient, secure program to view and pay utility bills. Using e-Bill has several advantages.

  • E-mail Notification
    Enrolled customers are notified by e-mail when bills are ready to pay.
  • Control My Use
    Depending on your utility services, you may be able to access the "Control My Use" tool to monitor your utility use and costs.
  • Expanded Payment Options
    Enrolled customers may schedule payments, set up recurring payments, and make payments using automatic payment withdrawal from a checking or savings account at no cost. (Sorry, we do not accept recurring credit card payments.)
  • One-Time Payments
    One-time payments can be made without enrolling in the system, using a checking account, savings account or credit card. (A convenience fee applies.)

Enroll today!

Please note: If you elect to manage your bills online, please read through the following important reminders. Be sure to check out the FAQs for additional details:

  • If your address changes, your Utilities account number will change. Be sure to update it in e-Bill to ensure payments are posted accurately.
  • Use a payment method other than e-Bill to pay any amounts due prior to using e-Bill. These amounts will not be included in your recurring payment schedule. In addition, you will not receive e-mail reminders about these payments, since they occur based on your schedule.
  • If you currently use Easy Pay (electronic fund transfer through your bank) and you prefer to schedule recurring payments through e-Bill, please contact us as soon as possible to cancel your Easy Pay account to ensure accurate payment posting.
  • View electronic versions of bill inserts.