Residential Payment Options

Online
Manage your utility bills electronically with e-Bill, our easy-to-use, convenient, secure system. Customers may:

• enroll in e-Bill to view and pay bills with a checking or savings account
• make one-time payments using a checking account, savings account or credit card

Easy Pay
Deduct payments automatically from your checking or savings account. Complete this application (PDF 170KB).

By Phone
Pay bills with Visa, MasterCard or Discover using our 24-hour automated phone system at 970.212.2900.

Mail
Do not mail cash. Send your payment and bill stub to:

PO Box 1580
Fort Collins, CO 80522-1580

In Person
Drop off your bill at:

• Customer Service
  117 N. Mason St.
  8 a.m.-5 p.m., Monday, Tuesday, Thursday and Friday
  10 a.m.-5 p.m., Wednesday
  
• Drop Boxes
  Payments are collected weekdays. No cash.

Even Pay
Average out seasonal variations in your bill. (Restrictions apply)

Payment Assistance
Receive financial help to pay your utility bill or contact Utilities and we'll connect you with additional community resources.