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Fort Collins Utilities is an equal opportunity residential and commercial utility service provider. We do not discriminate in the terms, conditions or provision of services based on race, color, religion, sex, disability, familial status or national origin.

Fort Collins Utilities es una empresa proveedora de servicios públicos residenciales y comerciales con igualdad de oportunidad. No discriminamos en los términos, las condiciones o la provisión de servicios en base a raza, color, religión, sexo, discapacidad, estatus familiar o nacionalidad de origen.

Payment Options

Residential and Commercial

Pay Your Bill

Manage your utility bills electronically with e-Bill, our easy-to-use, convenient, secure system. Customers may:

  • enroll in e-Bill to view and pay bills with a checking or savings account
  • make one-time payments using a checking account, savings account or credit card (a convenience fee applies)

By Phone
Pay bills with Visa, MasterCard or Discover using our 24-hour automated phone system at 970-212-2900.

Do not mail cash. Send your payment and bill stub to:

PO Box 1580
Fort Collins, CO 80522-1580

Easy Pay
Deduct payments automatically from your checking or savings account. Complete this application (PDF 78KB).

In Person
Drop off your bill at:

Customer Service
117 N. Mason St.
8 a.m.-5 p.m., Monday, Tuesday, Thursday and Friday
10 a.m.-5 p.m., Wednesday
Drop Box (payments are collected weekdays - do not place cash in drop box)

Manage Your Bill

Payment Assistance
Obtain financial help to pay your utility bill if you have received a disconnection notice for non-payment.

Contact United Way 2-1-1 to be connected with additional community resources.

Even Pay
Average out seasonal variations in your bill. (Restrictions apply)

Medical Assistance
Qualifying households may receive utility bill discounts on electricity costs for medical equipment or air conditioning.

Late Payment Fees
Fees are assessed on unpaid balances 23 days after the due date. Customers are responsible for preparing the residence for restoration of service. The City is not responsible for damage or injury from failure to do so.

Click 'Account Login' above to access online bill pay.

View City News, the monthly utility bill insert.