A broad section of Utilities' employees, community members and City staff developed a purpose statement for Utilities' sustainability initiative:

"Inspiring community leadership by reducing environmental impact while benefiting customers, the economy and society."

To reflect the values of Utilities' customers, employees and the community, Utilities produced its first-ever Sustainability Report. The report outlines key performance indicators, as required by the Global Reporting Initiative, and will guide Utilities' operations in the years ahead.

The Global Reporting Initiative developed the world’s most widely used sustainability reporting framework, which sets out principles and indicators organizations can use to measure and report their economic, environmental and social performance.