Contact Us

Customer Service

330 S. College Ave.
Fort Collins, CO 80524
M-F 8am to 5pm (24-hour account balance and payment information) - (970) 212-2900

Administration

700 Wood St.
Fort Collins, CO 80521
M-F 8am to 5pm - (970) 221-6700

Electric emergencies: (970) 221-6700

• partial power outage;
• damage to light poles, utility boxes or underground vault lids;
• flickering lights or power surges; and
• streetlight repairs (970) 221-6313

Water emergencies: (970) 221-6700

• flooding;
• water main breaks;
• sewer line problems;
• blocked storm drains;
• spills down storm drains; and
• complaints about water taste or odor.

• Payment Assistance
  • Heating (LEAP) (866) HEAT-HELP (toll-free)
  • Electric/Water (970) 484-5010
• Weatherization
  • (LEAP) (800) 200-9006
  • (REACH) (970) 221-6700

• Conservation
• Life Support System Notification (970) 221-6700
• Hearing/Speech Impaired TDD (970) 224-6003
• Safety