Website home about our city

Tip #182

Store a jug of water in the refrigerator for a cool drink.

More Tips

Fort Collins Utilities is an equal opportunity residential and commercial utility service provider. We do not discriminate in the terms, conditions or provision of services based on race, color, religion, sex, disability, familial status or national origin.

Fort Collins Utilities es una empresa proveedora de servicios públicos residenciales y comerciales con igualdad de oportunidad. No discriminamos en los términos, las condiciones o la provisión de servicios en base a raza, color, religión, sexo, discapacidad, estatus familiar o nacionalidad de origen.

Payment Assistance Fund

Help Fort Collins Residents Pay Their Utility Bills

Having the electricity or water turned off for non-payment is a reality for many Fort Collins Utilities customers. Your donation to the Payment Assistance Fund can help families, senior citizens and others in need stay current with their utility bills and avoid having their services turned off.

Help us meet this need with a one-time donation or a set monthly amount. Your support can keep the heat, lights and water on for someone in our community.

How to Donate

You can make a one-time payment or add a recurring amount to your utility bill. Every donation counts - 100 percent of the funding is used to provide assistance.

  • Download a contribution form (PDF 431KB)
  • In person: drop off your donation or sign up for a recurring amount at 117 N. Mason St. during normal business hours.

To Request Assistance

Utilities' customers who have received a shut-off notice can get payment assistance once during a 12-month period. Call Catholic Charities Larimer County at 970-484-5010 to schedule an appointment.

An intake worker will interview you and contact Utilities for information about your account. If you qualify and money is available, you'll receive assistance that can be credited to your electric and water accounts.

Contact United Way 2-1-1 to be connected with additional resources.

Assistance Guidelines

  • Utilities are scheduled for interruption of service
  • Funding may be limited to one month's utility bill
  • Assistance is awarded once during a calendar year