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Contact Us

E-mail:

Customer Service & Administration (8am - 5pm weekdays)

Customer Service

(970) 212-2900 (24-hour account balance and payment) 330 S. College Ave.
Fort Collins, CO 80524

Administration

(970) 221-6700 700 Wood St.
Fort Collins, CO 80521

Hearing/Speech Impaired TDD(970) 224-6003

Report a Problem

Power outage or downed electric line: (970) 221-6710 (24 hours/day)

Electric emergencies: (970) 221-6700

  • partial power outage;
  • damage to light poles, utility boxes or underground vault lids;
  • flickering lights or power surges; and
  • streetlight repairs (970) 221-6313

Water emergencies: (970) 221-6700

  • flooding;
  • water main breaks;
  • sewer line problems;
  • blocked storm drains;
  • spills down storm drains; and
  • water taste or odor.

Customer Assistance

Utilities