Transfort Fixed Route Passengers per Revenue Hour
- Analysis of Performance
- Metric Definition
- Why Is This Important?
- City Organization Impact on Performance
- Benchmark Information
Analysis of Performance
Total revenue hours for the quarter have increased by 1% over the same period in the prior year. Combined with a 3.6% quarterly increase in total ridership, the resultant increase in passengers per revenue hour is 2.57% over the same quarter in the prior year. This strong quarter has aided the year-to-date metric in achieving a .85% increase over the prior year - 29.17 passengers per revenue hour versus 28.92 passengers per revenue hour. We did not meet our goal for the year of 30.37 passengers per revenue hour - due in part to lower youth ridership and declines in FLEX ridership - but looking ahead, we are optimistic that our goal for this metric will be met in 2014.
The average number of passengers who board a transit vehicle for every revenue hour of service that a vehicle is operating.
Why Is This Important?
This metric allows Transfort to gauge the productivity and effectiveness of its service, and to compare against peer transit agencies.
City Organization Impact on Performance
High - Transfort influences fixed route ridership through its choice of routes, stops, schedules and frequency of service, as well as marketing and outreach.
Benchmarking in progress