Q1: Where is the victim?
Q2: Is the car damaged?

If the caller IS in the vehicle with the victim:

Tell the caller:

• Stop driving. If you can see a safe place close-by to drive the car into (like a garage, or under a highway overpass, or beneath service station awning), do so now. Make sure you pull off the highway completely.
• A tree is not the best place to seek shelter. It is common for trees to lose their branches during severe storms.
• Do not leave the car until it stops hailing. The car will furnish reasonable protection.
• Stay away from windows. Cover your eyes and the victim's with something (like a piece of clothing). If possible, lay face-down, preferably on the floor. Put very small children under you, and cover their eyes.

If the caller is NOT in the vehicle with the victim:

Tell the caller:

• Do not try to reach the victim until the hail has stopped.
• Stay at your location to help direct emergency responders.

NOTE: If the reported size is ¾" or greater, mark the location of the report on a map. Pass the report along to both the local Emergency Operations Center (or Emergency Manager), and the nearest National Weather Service office (as time permits).