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Scam Alert - Fraudulent Utility Collection Call

Released on Tuesday, June 3, 2014

Fort Collins Police Services has learned of a possible scam targeting Fort Collins utility customers.

One local business received a suspicious phone call from an unknown suspect informing them their Utilities account was delinquent and demanding immediate payment or their utilities would be disconnected in 90 minutes. The call originated from a 303 prefix. 

The business owner contacted the City of Fort Collins Utilities who confirmed the suspicious call was fraudulent. 

Should you receive a call related to your City of Fort Collins Utilities account or speak with someone claiming to work for the City of Fort Collins Utilities Department, please remember the following:

  1. All calls from City of Fort Collins Utilities to their customers will display the phone number (970) 212-2900 on the customer’s caller identification.
  2. Staff from City of Fort Collins Utilities wear City of Fort Collins Utilities uniforms and carry identification paperwork readily available.
  3. Payment requests from employees of the City of Fort Collins Utilities department are never demanded within 90 minutes of the call.

Police want citizens to be aware of this type of scam.  Fort Collins Utilities customers who have questions about their account may contact the City of Fort Collins Utilities Department at 970-212-2900 or the after-hours phone line at 970-221-6700.

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Contact
  • Rita Davis Fort Collins Police Services 970-221-6628 www.fcgov.com/police/