What is it?
This service provides delivery of library materials to customers who are unable to get to the library for health or physical reasons and have no one in the household who can pick-up and deliver books for the homebound person. The service can be given on either a temporary or permanent basis. Materials are selected according to customer preferences listed on the application form, checked out, delivered, and picked up by a library staff person or community volunteer. Regular (small)-type books, large-type books, paperback books, compact discs, and audio cassettes can all be delivered. Customers use their own compact disc and cassette players
What does the service cost?
The service is FREE. Delivery is provided by the library to serve the community more comprehensively.
Who does the material selecting and delivering?
The library's Special Services Coordinator will contact active customers the day, or the day before, materials are due to see if items need to be renewed, to gather any specific requests for materials, and to determine a general delivery time. This library staff person or a volunteer will pick-up and deliver library materials and take any additional requests for the next delivery time.
When does the delivery happen?
Deliveries are done mainly on Mondays and Wednesdays. Other days may be available if the customer is not available due to standing medical appointments such as kidney dialysis, etc. Delivery to each customer is available in one of two ways: 1) After initial delivery the customer is visited with new materials at the end of the normal check-out period (three weeks) and the old materials are picked-up and returned to the library; OR 2) If a customer does not want materials delivered every three weeks, he or she can call in with a specific request or for materials in the general subject and/or author areas listed on the delivery request form. These would be delivered the next Monday or Wednesday and picked up on the normal due-date (three weeks from date of delivery).
What about fines?
When a customer applies for and receives Outreach Delivery status, his/her library card is kept on file at Homebound Services, and fines will not be assessed on materials checked out and delivered to him or her. Renewals can be done only if there are no requests from other customers for the book. The customer is responsible for any lost materials.
How can I get this service started?
Just fill out and sign an Homebound Delivery Service application and return to the library. If there are questions or comments please call or leave a message for the Special Services Coordinator, at 224-6183. Information is also available at the library administration number, 221-6526.
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