For January - December 2010

• Processed 154,953 incoming and outgoing phone calls; 54,941 were 9-1-1 calls.
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• PECC answered an average of 4,578 emergent calls a month; September was the busiest month with 5,373 calls.
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• PECC averaged 3,429 wireless (cell) 9-1-1 calls a month.
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• 120,511 non-emergent calls were processed through PECC.
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• Over 13,800 Ambulance calls for service were dispatched (including non-emergent patient transfers).
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• There were over 95,500 police incidents processed through PECC in 2010.
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• There were 14,351 Fire/EMS calls for service dispatched.