Performance Excellence
Performance excellence provides an integrated approach to organizational performance management that results in:
- Driving continuous improvement of overall organizational effectiveness and capabilities
- Promoting and supporting organizational and personal learning
The Office Of Performance Excellence coordinates the Malcolm Baldrige/Rocky Mountain Performance Excellence (RMPEx) criteria implementation, application process, and site visit readiness.
- Community & Neighborhood Livability
- Culture & Recreation
- Economic Health
- Environmental Health
- High Performing Government
- Safe Community
- Transportation
Community & Neighborhood Livability
Strategic Objectives
- Develop innovative enforcement efforts & voluntary compliance with City codes
- Provide, enhance & maintain attractive public spaces
- Preserve the character of neighborhoods & enhance/maintain the attractiveness of neighborhoods
- Encourage partnerships with private entities and public agencies for housing, & other programs
- Improve neighborhood parking management
20132014 Key Initiatives
- Nature in the City Plan
- Median Renovations
- Neighborhood Parking Permit Program
- Low Income, Senior and Disabled Rebate Programs
- Social Sustainability Gap Analysis
- Sustainability Community Plan
- Community Garden Outreach Program
- Police Campus West District Staffing
- Neighborhood Street Tree Replacement
- Neighborhood Traffic Mitigation
- Updates to Exterior Property Maintenance Codes
- Urban Agriculture
- West Central Neighborhood Plan Update
- Eastside/Westside Neighborhood Plans Update
Culture & Recreation
Strategic Objectives
- Provide exceptional programs and facilities that contribute to the health & cultural vibrancy of the community
- Provide outstanding customer service & operational excellence
- Provide programs that are diverse, innovative and tailored to our unique community
- Maintain and enhance a world class, interconnected system of parks, trails & open lands
- Promote the arts and make Fort Collins the cultural destination in northern Colorado
20132014 Key Initiatives
- Senior Center Expansion
- Southeast Recreation and Art Center Study
- Foothills (Mall)Recreation Center
- Disc Golf Course Improvements at Edora Park
- Natural Areas Office Building at Nix Farm
- Poudre School District After-Hours Program
- The Great Lawn at the Gardens on Spring Creek
- Southeast Community Park Design
- Paved Trail Master Plan and Trail Improvements
- Possible New Fee for Paved Trails
- Carnegie Creative Center-Arts Incubator
- EPIC Pool Water/Air Quality ImprovementsBuilding Codes
Economic Health
Strategic Objectives
- Enhance opportunities for both businesses & local workforce
- Foster a diverse mix of employment & retail opportunities
- Focus and invest in downtown area, river district, Lincoln Triangle and Midtown Corridor
- Ensure adequate staff to provide timely review of development opportunities
- Revitalize and strengthen business centers
20132014 Key Initiatives
- Support of Targeted
- Industry Clusters
- Business Appreciation Program
- Foothills Mall Redevelopment
- Woodward
- Storefront Improvement Program
- Midtown Corridor College Avenue Boulevard Transportation Study
- Lincoln Triangle Strategic Plan & Lincoln Boulevard Plan
- Downtown Holiday Lighting & Flower Program
- Midtown & Mason Corridor Urban Design Plan
- Economic Health Partnerships (Existing and Potential Agreements)
- GigU Feasibility Study
- Enhanced Business
- Retention Program
- Shop Fort Collins
- Improvements to the
- Development Review Process
- Improvements to Historic
- Preservation Process
- River District and Old Town
- Design Standards
- Adoption of 2012
- Building Codes
High Performing Government
Strategic Objectives
- Improve leadership capability and increase leadership effectiveness
- Improve organizational fiscal literacy, financial management & fiscal strength
- Implement a systematic approach to identify, organize, & communicate performance measures
- Attract, engage and retain a high quality, creative workforce with a diverse set of skills
- Promote and invest in employee health and safety
- Develop and foster key community partnerships
- Establish a culture of exceptional customer service and deliver services that exceed community expectations.
20132014 Key Initiatives
- Leadership Development Programs
- Performance Management Improvement
- Employee Recruitment / On-boarding Enhancements
- Monthly Operating Report (MOR) & Financial Report
- Revenue Diversification
- Community Dashboard and a BFO Metrics Report
- Improve our Safety Culture and Work Practices
- Sustainable Purchasing Program
- Sustainability Strategic Plan (City Organization)
- Sales Tax Software
- Comcast Franchise Renewal
- Collective Bargaining Agreement w/ Fraternal Order of Police
- Planning for Next Community Capital Program (BOB II)
- Funding Analysis Tied to -Cent Renewal for Street Maintenance
- Utilities Knowledge Transfer/Succession Planning
- Master Planning and Redevelopment of Block 32 for City Facilities
- Information Technology VoIP Implementation
- Enterprise Wireless Access
- Performance Excellence: Timberline Application
- World Class Defined Across the City
- Brand Management/Excellent Public Presentations
- Manager/Supervisor 360 Assessments
- Risk Assessments
- Green Vehicle Purchasing
Safe Community
Strategic Objectives
- Proactively support prevention and community safety through education and outreach initiatives
- Improve response to collisions, crimes, fires, utility emergencies and medical services
- Improve the safety and reliability of the Citys built environment
- Support community wide planning, preparedness and recovery from community disasters
20132014 Key Initiatives
- Poudre Fire Authority (PFA) Electronic Data Management
- Emergency Medical Services (EMS) iPhone Application
- Complete Advanced Meter Installations
- Customer Web Portal and Demand Response Program Deployment
- Data-driven Policing
- Police Accreditation
- Natural Areas Ranger Program
- West Vine Stormwater Outfall Channel Construction & Forney Detention Pond Land Acquisition
- Harmony Flood Mitigation Feasibility & Preliminary Design
- Northeast College Corridor Outfall Phase 1 Construction
- River District/Jefferson Street: Design of Stormwater Improvements
- Drought Response
Transportation
Strategic Objectives
- Provide safe, well-functioning, high quality streets, bikeways, sidewalks, trails & infrastructure
- Provide long-term transportation planning to enhance citizen mobility and improve traffic flow
- Limit the rate of increase or reduce vehicle traffic and enhance alternative travel modes
- Address long-term maintenance & operations cost of transportation infrastructure
- Enhance the sustainability of the physical assets as well as the operations of transportation systems
20132014 Key Initiatives
- North College Improvements - Phase III
- Timberline Road Improvements Drake Road to Prospect
- Max Construction
- Transfort Service Realignment
- Max Operations
- Bicycle Plan Update
- Pro Cycling Challenge
- FC Bikes to Platinum
- City Bridge Repair and Replacement Program
- Traffic Signal Controller Replacement
- Design of Community Gateway Features on I-25
- Mulberry Bridge Design: Urban Enhancements
- Lemay & Vine: Review Design Concept
- Green Street/Street Reshaping Demonstration Project
- Regional Transit Study
- Implementation of FC Walks and The Sidewalk Improvement Program
Environmental Health
Strategic Objectives
- Maintain and improve air and water quality
- Reduce greenhouse gas emission to by 20% below 2005 & by 2020 and 80% by 2050
- Conserve & restore natural habitat & promote biological health & diversity
- Reduce waste and resource consumption
- Increase energy conservation, efficiency & renewable energy
- Align water quantity with storage and conservation policies
20132014 Key Initiatives
- Climate Adaptation Planning
- Poudre River Restoration and Rehabilitation
- Poudre River Ecosystem Response Model
- Poudre River Instream Flows
- Feasibility Study with CSU for Dual Water System Design
- Integrated Recycling Facility and Other Recycling Programs
- Fort Collins Solar Program, Small Scale Solar Incentives Program,and Community Solar Garden
- Downtown Poudre River Recreation, Habitat and Stormwater Improvements
- Oil and Gas Standards and Regulations
- Road to Zero Waste plan
- Green Building Roadmap Update
- Energy Policy and Greenhouse Gas Goal Review
- Brewery Waste Carbon Source Study
- FortZED Special Projects
- One Stop Shop (web portal) for City Sustainability Initiatives
- Electric Vehicle Charging Stations