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Occupancy Survey

You were recently involved in an occupancy case within the City of Fort Collins. In an effort to continually improve our service to customers, we are hoping you will take a few moments to provide us with feedback on your experience:

*Name:
*Case #
  1. Case Initiation
    *The Customer Service Rep(s) or other staff who assisted me through the process were courteous, helpful and knowledgeable

    *Name(s)
    *Staff was responsive to and followed through on my requests

    *Information and guidance on occupancy requirements and related processes was clear, informative and helpful

    *Information related to the status of the occupancy case was readily available

    *The occupancy process was timely and thorough

    Comments:
  2. Inspection:
    *The Inspector(s) who assisted me through the process were courteous, helpful and knowledgeable

    *Name(s)
    *Staff was responsive and followed through on my requests

    *The inspection process was timely and thorough

    Comments:
  3. Hearing:
    *Staff who assisted me through the occupancy hearing process were courteous, helpful and knowledgeable about the process

    *Name(s)
    *The hearing information and related paperwork was clear and helpful to me

    *The hearing process was timely and thorough

    Comments:
  4. General:
    *My overall experience with the City of Fort Collins was a positive one

    *I am happy with the outcome of this process

    Comments: