You were recently involved in an occupancy case within the City of Fort Collins. In an effort to continually improve our service to customers, we are hoping you will take a few moments to provide us with feedback on your experience:

1. Case Initiation
   
   *The Customer Service Rep(s) or other staff who assisted me through the process were courteous, helpful and knowledgeable

   Yes
   No
   *Name(s)
   *Staff was responsive to and followed through on my requests

   Yes
   No
   *Information and guidance on occupancy requirements and related processes was clear, informative and helpful

   Yes
   No
   *Information related to the status of the occupancy case was readily available

   Yes
   No
   *The occupancy process was timely and thorough

   Yes
   No
   Comments:
2. Inspection:
   
   *The Inspector(s) who assisted me through the process were courteous, helpful and knowledgeable

   Yes
   No
   *Name(s)
   *Staff was responsive and followed through on my requests

   Yes
   No
   *The inspection process was timely and thorough

   Yes
   No
   Comments:
3. Hearing:
   
   *Staff who assisted me through the occupancy hearing process were courteous, helpful and knowledgeable about the process

   Yes
   No
   *Name(s)
   *The hearing information and related paperwork was clear and helpful to me

   Yes
   No
   *The hearing process was timely and thorough

   Yes
   No
   Comments:
4. General:
   
   *My overall experience with the City of Fort Collins was a positive one

   Yes
   No
   *I am happy with the outcome of this process

   Yes
   No
   Comments: