Neighborhood and Building Services: City of Fort Collins

Permit Process:

*The Customer Service Rep(s) or other staff who assisted me through the process were courteous, helpful and knowledgeable

Yes
No

*Name(s)

*Staff was responsive to and followed through on my requests

Yes
No

*Information and guidance on submittal requirements was clear, informative and helpful to me

Yes
No

*Information related to permit or CO holds/status was readily available

Yes
No

*The permit or CO process was timely and thorough

Yes
No

Comments:

Plan Review:

*The Plan Reviewer(s) who assisted me through the process were courteous and knowledgeable about the process and code requirements

Yes
No

*Name(s)

*Staff was available when I needed assistance

Yes
No

*The plan review process was timely and thorough

Yes
No

Comments:

Contractor Licensing:

*Staff who assisted me through the licensing process were courteous, helpful and knowledgeable about the process

Yes
No

*Name(s)

*Staff was responsive and followed through on my requests

Yes
No

*The licensing process was timely and thorough

Yes
No

Comments:

Inspection:

*Staff who assisted me through the inspection process were courteous, helpful and knowledgeable about the process and building codes

Yes
No

*Name(s)

*Staff was responsive and followed through on my requests

Yes
No

*The inspection process was timely and thorough

Yes
No

General:

*My overall experience with the City of Fort Collins was a positive one

Yes
No

*I am happy with the outcome of this process

Yes
No

Comments: